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Automate WhatsApp Sales Queries with an AI Assistant

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin automating customer queries, access Pabbly Connect by visiting the official site. This platform enables seamless integration between Pabbly and Pabbly Chat Flow.

Once on the site, sign up for an account if you haven’t already. After signing in, navigate to the dashboard, where you can start setting up your automation workflows.

2. Setting Up Pabbly Chat Flow

After accessing Pabbly Connect, the next step is to set up Pabbly Chat Flow. Visit chatflow.pabbly.com to create your account. This tool will help you automate responses through WhatsApp.

Create your account and log in
Link your WhatsApp number
Select the AI system option from the left menu

After completing these steps, you will be ready to configure your AI assistant. Ensure that your WhatsApp number is linked correctly for effective communication.

3. Configuring Your AI Assistant

In this section, we will set up the AI assistant using Pabbly Connect. Navigate to the AI instructions tab and select AI Agent as the instruction type. This is crucial for creating personalized responses.

Set the temperature for AI creativity (0 to 1)
Choose OpenAI as the AI provider
Enter your API key for OpenAI

Setting the temperature to 0.5 is recommended for balanced responses. Ensure that your API key is entered correctly to allow the AI assistant to function properly.

4. Finalizing AI Assistant Settings

Now that you have configured your AI assistant through Pabbly Connect, it’s time to finalize the settings. This includes setting up fallback messages and stop keywords to ensure smooth interactions.

In this section, you can also upload your business data as a knowledge base, which the AI will use to answer customer queries accurately. This enhances personalization and relevance in responses.

5. Embedding Your AI Assistant

After successfully creating your AI assistant, you can embed it on your website. Use the embed button in Pabbly Connect to generate the necessary code.

Copy and paste this code into your website’s HTML to allow users to interact with your AI assistant directly. This integration will help automate customer queries effectively.

Conclusion

In summary, using Pabbly Connect to integrate Pabbly and Pabbly Chat Flow allows you to create an automated AI assistant that can respond to customer queries efficiently. Start automating your business today!