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Automate WhatsApp Messages After Payment (Razorpay)

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating WhatsApp with Razer Pay, the first step is accessing Pabbly Connect. You can do this by opening a new tab and typing the URL pabbly.com/connect.

Once you arrive at the Pabbly homepage, you will see options for signing in or signing up. If you are a new user, click on “Sign Up Free” to create an account, which gives you 100 free tasks each month. Existing users can simply sign in to proceed.

2. Creating a Workflow in Pabbly Connect

After logging into Pabbly Connect, navigate to the workflow page. This is where you will create the automation between WhatsApp and Razer Pay. Click on the “Add Trigger” button to initiate the process.

Select Razer Pay as the trigger application.
Choose “Payment Captured” as the event to initiate the workflow.
Click on the “Connect” button to obtain a webhook URL.

This webhook URL will connect Razer Pay to Pabbly Connect, allowing it to trigger actions when payments are made.

3. Setting Up the Webhook in Razer Pay

Next, you need to set up the webhook in your Razer Pay account. Navigate to the “Developers” section on Razer Pay and select “Webhooks”. Here, you will add the webhook URL you copied from Pabbly Connect.

Click on “Add New Webhook”.
Paste the webhook URL into the designated field.
Select “Payment Captured” as the active event.

After saving the webhook, Razer Pay will send payment confirmations to Pabbly Connect whenever a payment is captured, allowing you to automate further actions.

4. Testing the Integration and Sending Confirmation via WhatsApp

To verify that everything is working, you will need to perform a test payment through Razer Pay. Fill in the required details such as name, email, and phone number, and select UPI as your payment method.

Once the payment is successful, return to Pabbly Connect to check for the captured payment response. This response will include all necessary details, which you will use to send a confirmation message via WhatsApp.

5. Sending WhatsApp Messages Using Pabbly Connect

Now, you will set up the action step to send a WhatsApp message. In Pabbly Connect, click on “Add Action Step” and select the WhatsApp Cloud API as the action application.

Choose “Send Text Message” as the event.
Connect your WhatsApp account by entering the required API credentials.
Map the recipient’s phone number and the message content using data from the Razer Pay response.

Finally, click on “Save and Send Test Request” to send a test message. If everything is set up correctly, you will receive a payment confirmation message on WhatsApp, demonstrating the successful integration.

Conclusion

In this tutorial, we explored how to integrate WhatsApp with Razer Pay using Pabbly Connect. By following these steps, you can automate payment confirmations and enhance customer communication seamlessly.