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Automate WhatsApp Broadcasts AND Chatbots Step-by-Step [No-Code]

Watch Step By Step Video Tutorial Below

1. Setting Up WhatsApp Broadcast with Pabbly Connect

To begin, access Pabbly Connect and navigate to the broadcast feature. This tool enables you to send messages to a predefined list of contacts directly through WhatsApp.

Click on the plus add broadcast button to create a new campaign. Here are the steps to follow:

Select the broadcast type as “broadcast campaign”.
Enter a name for your broadcast, e.g., “Island Dress Business Event”.
Choose your audience from the existing contact list or upload a CSV file.

By using Pabbly Connect, you can easily manage your audience and ensure effective communication.

2. Uploading CSV Contacts to Pabbly Connect

In this section, we will focus on how to upload your contacts using a CSV file. This is crucial for sending out your WhatsApp messages effectively.

To create a CSV file, you can use Google Sheets or Excel. Make sure to format your data correctly, as follows:

Ensure the CSV file is under 50 MB.
You can include up to 200,000 contacts in a single upload.
Select the audience mode as “choose existing contact list”.

Once your CSV file is ready, upload it through the Pabbly Connect interface to streamline your communication process.

3. Creating a WhatsApp Chatbot with Pabbly Connect

Next, we will create a WhatsApp chatbot using Pabbly Connect. This allows you to automate conversations with your customers seamlessly.

Start by navigating to the flows feature in Pabbly Connect. Click on the plus add flow button to begin:

Select a trigger event, such as “template selected”.
Choose the same template used for your broadcast campaign.
Add a question node to ask for the user’s full name.

Using Pabbly Connect, you can easily design a flow that guides users through the booking process.

4. Scheduling Broadcast Messages with Pabbly Connect

After creating your broadcast, you can schedule messages using Pabbly Connect. This feature allows you to send messages at a later date and time.

To schedule a broadcast, follow these steps:

Select the date and time for your broadcast.
Enable automatic retry for failed contacts.
Click on the plus add broadcast button to finalize your schedule.

This functionality in Pabbly Connect ensures that your messages reach your audience promptly.

5. Testing and Confirming Details in Pabbly Connect

Lastly, you can test your broadcasts and confirm details with your customers using Pabbly Connect.

To test your broadcast, enter a test contact name and number, then click the send test message button. Here are the steps to follow:

Send a test message to your WhatsApp account.
Review the message format and content for accuracy.
Confirm details with the customer through the chatbot.

This testing phase ensures that everything works smoothly before the actual broadcast, enhancing your communication strategy with Pabbly Connect.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate WhatsApp broadcasts and chatbots. By following these steps, you can effectively reach your customers and manage conversations seamlessly. Embrace the power of Pabbly Connect to enhance your business communications today!