Products
- Pabbly Plus
  Pabbly Plus provides access to all Pabbly applications at a single price. You will have access to Pabbly Connect, Pabbly Subscription Billing, Pabbly Chatflow, Pabbly Email Marketing, Pabbly Form Builder and Pabbly Hook.
  
  Pabbly Connect
  Integrate different applications and start automating your work.
  
  Pabbly Subscription Billing
  Start accepting one-time and recurring subscription payments.
  
  Pabbly Chatflow
  Automate WhatsApp conversations effortlessly.
  
  Pabbly Email Marketing
  Send email newsletters to your subscribers and customers.
  
  Pabbly Form Builder
  Create professional forms for your business with no code builder.
  
  Pabbly Hook
  Webhook event handling for scalable applications.
Sign In

Automate Customer Re-Engagement with WhatsApp Marketing

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Marketing

To start automating customer re-engagement, you need to access Pabbly Connect. Open your browser and go to pabbly.com/chatflow. This will direct you to the Pabbly Chat Flow homepage where you can manage your WhatsApp marketing.

If you are a new user, click on “Sign Up Free” to create your account. Existing users can simply log in. Pabbly offers exciting discounts during promotional events, so keep an eye out for those!

2. Setting Up Pabbly Chat Flow for Integration

Once logged into Pabbly Connect, navigate to Pabbly Chat Flow by clicking on “Access Now”. Here, you will see your dashboard. Ensure that your WhatsApp number is linked to your account for successful messaging.

To set up your WhatsApp broadcast, you first need to create a message template. Follow these steps:

Navigate to the Templates section.
Create a new template and include an attractive image.
Ensure the template is approved by Meta for WhatsApp use.

Once your template is ready, you can move on to the broadcasting section.

3. Creating a WhatsApp Broadcast Using Pabbly Connect

In the broadcasting section of Pabbly Connect, you will see options to create a new broadcast. Click on “Add Broadcast” to start. Choose the type as a broadcast campaign and name it something relevant, like “New Jewelry Offer”.

Next, select your audience. You can either use an existing contact list or upload a new CSV file from Google Sheets. If using a CSV, download your Google Sheet data as a CSV file first. Then, upload it in this section. After importing, the contacts will be available for your broadcast.

4. Sending and Scheduling Messages with Pabbly Connect

Once you’ve set up your audience in Pabbly Connect, it’s time to send your message. You can choose to send it immediately or schedule it for later. If scheduling, pick a future date and time for the broadcast.

Make sure to test your message by sending a trial broadcast to ensure everything looks good. After confirming the message format, click on “Send Test Message” to verify that it goes through successfully.

After testing, you can finalize your broadcast settings. Enable automatic retries for failed messages and set the number of retry attempts. This ensures that your messages reach as many contacts as possible.

5. Tracking Broadcast Performance in Pabbly Connect

After sending your broadcast, Pabbly Connect allows you to track its performance. You can view statistics such as the number of messages sent, delivered, read, and failed. This data is crucial for understanding the effectiveness of your campaign.

If some messages fail to send, you can easily re-send them to the valid contacts. Simply select the option to resend and follow the prompts to ensure your message reaches everyone.

Using these analytics, you can optimize future campaigns and improve customer engagement through WhatsApp marketing.

Conclusion

In summary, automating customer re-engagement through WhatsApp marketing using Pabbly Connect is an efficient way to enhance communication. By following the outlined steps, you can effectively utilize Pabbly Chat Flow and integrate various tools to streamline your marketing efforts.