Watch Step By Step Video Tutorial Below
1. Accessing Pabbly Connect for Integration
To begin integrating Justdial with Zoho CRM, you need to access Pabbly Connect. Start by visiting pabbly.com/connect in your browser. This will take you to the Pabbly Connect homepage where you can sign up for a free account or log in if you’re an existing user.
Once logged in, you will see the Pabbly apps window. Click on “Access Now” under Pabbly Connect. This will direct you to the Pabbly Connect dashboard, where you can create your workflow for automation.
2. Creating a Workflow in Pabbly Connect
In Pabbly Connect, creating a workflow is essential for connecting Justdial with Zoho CRM. You can set up a workflow using the Quick Builder option. This allows you to easily define triggers and actions for your automation.
Start by selecting the app and event for your workflow. Here are the steps to create your workflow:
- Choose Justdial as the trigger app.
- Select the appropriate trigger event.
- Copy the webhook URL provided by Pabbly Connect.
After setting up your trigger, you will need to configure this webhook URL in your Justdial account by contacting their backend team, as Justdial doesn’t allow users to add webhooks directly.
3. Setting Up the Trigger in Justdial
Once you have the webhook URL, send it to your Justdial account’s backend team to set up the trigger. This step is crucial for receiving lead data automatically from Justdial into Pabbly Connect.
After a successful setup, you will receive a response containing lead information such as name, email, and contact number. This data will be used to create a new contact in Zoho CRM automatically.
4. Adding a New Contact in Zoho CRM
With the trigger set up, the next step is to add a new contact in Zoho CRM using Pabbly Connect. You will need to provide the domain of your Zoho account, which can be found in your Zoho CRM settings. For instance, if your domain is zoho.in, copy and paste it into the Pabbly Connect interface.
After establishing the connection, you will need to map the lead data received from Justdial to the appropriate fields in Zoho CRM. Here’s how to do it:
- Select the lead source as advertisement.
- Map the first name, last name, email, and phone number from the received data.
- Save the mapped data to create a new contact.
Once all details are mapped, click on “Save and Send Test Request” to verify the integration. You should see a successful response indicating the contact has been added to Zoho CRM.
5. Finalizing the Integration and Testing
After successfully adding the contact to Zoho CRM, it’s important to test the entire workflow to ensure everything is functioning correctly. Refresh your Zoho CRM account to see if the new contact appears with the correct details.
This integration allows you to automate lead capture from Justdial to Zoho CRM without manual data entry. With Pabbly Connect, you can save significant time and improve your workflow efficiency.
Conclusion
In this tutorial, we explored how to integrate Justdial with Zoho CRM using Pabbly Connect. By following these steps, you can automate the process of adding new leads to your CRM, ensuring that your data is always up-to-date without manual effort.



