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Add Facebook Leads to KrispCall Automatically

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start integrating Facebook leads with Crisp Call, first, access Pabbly Connect. Open your browser and navigate to pabbly.com/connect. This platform is essential for automating your workflow.

Once on the Pabbly Connect landing page, click on the “Sign Up for Free” button in the top right corner. This allows you to create a free account and explore the features of Pabbly Connect. After signing up, you can start building your automation.

2. Creating a Workflow in Pabbly Connect

After logging into Pabbly Connect, navigate to the dashboard and click on “Create Workflow.” This is where you’ll define your automation process.

Enter a name for your workflow, such as “Facebook Leads to Crisp Call.” Select the trigger app as Facebook Lead Ads and the action app as Crisp Call. Follow these steps for setup:

Click on “New Lead Instant” for Facebook Lead Ads.
Choose “Add Contact” for Crisp Call.
Click “Approve and Create” to finalize your workflow.

Now your workflow is set up and ready for the next step.

3. Connecting Facebook Lead Ads to Pabbly Connect

To connect Facebook Lead Ads with Pabbly Connect, click on the connect button next to Facebook Lead Ads in your workflow. This step is crucial for capturing leads.

Make sure you are logged into your Facebook account. Once logged in, click on the “Continue” button to establish the connection. You will then select the Facebook page and lead generation form you want to use:

Choose the page name relevant to your business.
Select the lead generation form associated with your campaign.

After selecting these options, click “Save and Send Request” to proceed.

4. Capturing Lead Response in Pabbly Connect

After saving your request, Pabbly Connect will display a message saying it’s waiting for a webhook response. To capture this response, you need to submit a test lead.

Open a new tab and navigate to the Meta for Developers page. Here, use the Lead Ads Testing Tool to simulate a lead submission. Fill out the form with test details, including name, email, and phone number. Once submitted, Pabbly Connect will capture the response automatically.

You’ll see the details of the test lead reflected in your workflow. This confirms that Pabbly Connect is successfully receiving data from Facebook Lead Ads.

5. Connecting Crisp Call to Pabbly Connect

Now that you’ve captured the lead response, it’s time to connect Crisp Call to Pabbly Connect. Click on the connect button next to Crisp Call in your workflow.

You’ll need to enter your API key and secret key from your Crisp Call account. Navigate to the user account settings in Crisp Call and find the developer section to copy these keys. Paste them into the respective fields in Pabbly Connect.

After saving the connection, you can map the lead details to create a new contact in Crisp Call. Use the mapping feature to insert data dynamically from the previous steps. This allows you to automate the addition of new contacts based on your Facebook leads.

Conclusion

This tutorial has guided you through integrating Facebook leads with Crisp Call using Pabbly Connect. By following these steps, you can automate your lead management effectively and streamline your processes.