Send E-commerce Offers on WhatsApp Broadcast Automatically

Learn how to automate WhatsApp broadcasts for e-commerce offers using Pabbly Chatflow with this step-by-step tutorial. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To send e-commerce offers via WhatsApp broadcast automatically, you first need to access Pabbly Chatflow. Open your browser and go to Pabbly.com/chatflow. If you are a new user, click on the ‘Sign Up Free’ option to create an account. Existing users can simply sign in to access their dashboard.

Once logged in, you will see the Pabbly Chatflow dashboard, where you can manage your WhatsApp communications. Here, you can connect your WhatsApp number by clicking on the ‘Add WhatsApp Number’ button. This allows you to utilize the broadcast feature effectively.

2. Creating a WhatsApp Template in Pabbly Chatflow

Before sending broadcasts, you need to create a message template in Pabbly Chatflow. Navigate to the ‘Templates’ section on the left sidebar. Click on the ‘Set Template’ button to create a new template. Fill in the required details such as template name and message content.

• Enter the template name, e.g., ‘E-commerce Offer’.
• Draft the message, e.g., ‘Hi {{name}}, we have a special offer for you today! Enjoy 10% off on your next purchase.’.
• Submit the template for approval.

Once approved, this template can be used for sending personalized messages to your customers. Ensure that the template includes dynamic fields like customer names for personalization.

3. Setting Up WhatsApp Broadcast in Pabbly Chatflow

After your template is ready, you can set up a WhatsApp broadcast. Go to the ‘Broadcasts’ section in Pabbly Chatflow and click on ‘Add Broadcast’. This will open a new window where you can configure your broadcast settings.

Here, you will need to select the type of broadcast campaign. Choose the template you created earlier and then select the contact list to whom you want to send the message. You can import your contacts from Google Sheets or upload a CSV file directly.

• Select the ‘Pre-approved Template Message’ option.
• Choose your contact list from the dropdown.
• Schedule the broadcast or send it instantly.

Once you finish setting up, click on ‘Add Broadcast’ to schedule or send your message immediately. This feature allows you to reach multiple customers with personalized messages in just one click.

4. Testing Your Broadcast Message in Pabbly Chatflow

Before finalizing your broadcast, it’s essential to test the message. In Pabbly Chatflow, navigate to the testing section after setting up your broadcast. Enter your WhatsApp number and username to send a test message.

Click on the ‘Send Test Message’ button to verify that the message is formatted correctly and includes the dynamic fields. You should receive a WhatsApp message that reflects the template you created earlier, ensuring everything is working as expected.

5. Scheduling Broadcast Messages Using Pabbly Chatflow

After testing, you can schedule your broadcast message. In Pabbly Chatflow, when setting up the broadcast, you can choose to send the message immediately or schedule it for a later time. To schedule, select the ‘Yes’ option for scheduling.

Specify the date and time in the required format (month, day, year, hour, minute). Ensure that you select a future date and time, as choosing a past date will trigger an immediate send. After setting this up, click on ‘Add Broadcast’ to save your scheduled message.

Once the broadcast is scheduled, you can view the status of sent messages, including delivery rates and any pending messages. This feature allows you to analyze the effectiveness of your broadcasts.

Conclusion

By using Pabbly Chatflow, you can automate your WhatsApp broadcasts effectively, ensuring your e-commerce offers reach your customers instantly. This step-by-step guide has shown you how to set up and manage broadcasts, making your marketing efforts more efficient.