Learn how to set up instant WhatsApp replies for resort enquiries using Pabbly Chatflow. Step-by-step tutorial to automate customer responses effectively. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To send instant WhatsApp replies for resort enquiries, you first need to access Pabbly Chatflow. Start by navigating to the Pabbly website and selecting the Chatflow option.

Once you are on the Pabbly Chatflow homepage, you can either sign in if you already have an account or click on the ‘Sign Up Free’ button if you are a new user. Follow the prompts to create your account and log in to the dashboard.

2. Connecting Your WhatsApp Account in Pabbly Chatflow

Next, you need to connect your WhatsApp account within Pabbly Chatflow. Click on the ‘Add WhatsApp Number’ button to begin the connection process.

  • Choose between WhatsApp Connect and Manual Token Connect.
  • If you opt for Manual Token Connect, follow the instructions to generate your token.

After successfully connecting your WhatsApp account, you will be able to receive and send messages through Pabbly Chatflow. Ensure that your WhatsApp number is verified before proceeding to the next step.

3. Creating a WhatsApp Agent Using Pabbly Chatflow

To handle customer queries effectively, you will create a WhatsApp agent in Pabbly Chatflow. Click on the ‘Add Agent’ button and provide a name for your agent.

Once you name your agent, select the instruction type from the dropdown menu. You can choose a custom prompt or select a predefined example like the AI agent. This configuration will help you automate responses to customer queries.

4. Configuring Your AI Agent in Pabbly Chatflow

Now it’s time to configure your AI agent settings in Pabbly Chatflow. Set the creativity level of the AI responses by adjusting the temperature setting. A lower value will yield more focused responses.

Next, specify the AI model you wish to use. For example, select the OpenAI model and enter your API key, which you can generate from your OpenAI account. This will allow your agent to respond accurately to customer inquiries.

  • Ensure you have a valid OpenAI API key.
  • Configure fallback messages for instances when the AI does not respond correctly.

By doing this, you ensure that your customers receive timely and accurate information from your WhatsApp agent.

5. Assigning Your Agent to WhatsApp Chats

Finally, to complete the setup, you need to assign your newly created agent to your WhatsApp chats in Pabbly Chatflow. Navigate to the inbox settings and locate the AI auto-reply settings.

Enable the AI auto-reply feature and select the contact list to which you want to assign the agent. This will ensure that all queries from these contacts are automatically handled by your WhatsApp agent.

Click on the save button to finalize the assignment. Your WhatsApp agent is now live and ready to assist customers with their enquiries at your resort.

Conclusion

In this tutorial, we explored how to use Pabbly Chatflow to send instant WhatsApp replies for resort enquiries. By following these steps, you can automate customer responses effectively and enhance your business communication.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

Using Pabbly Chatflow not only streamlines your customer service but also ensures that your clients receive timely information, improving their overall experience with your resort.