How to Send Confirmation SMS from Google Forms Using Twilio

Learn how to automate sending confirmation SMS from Google Forms using Twilio with Pabbly Connect. Step-by-step guide to streamline your workflow. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for SMS Automation

To send confirmation SMS from Google Forms using Twilio, you first need to access Pabbly Connect. This platform allows you to automate tasks without coding, making it ideal for managing responses from Google Forms.

Start by navigating to Pabbly Connect. Here, you can create an account or sign in if you are already a user. Once logged in, you will be on the Pabbly Connect dashboard where you can manage your automation workflows.

2. Creating a New Workflow in Pabbly Connect

Next, you need to create a new workflow in Pabbly Connect. Click on the “Create Workflow” button to start. Name your workflow something descriptive, like ‘Confirmation SMS for Google Form Using Twilio’.

After naming your workflow, select the new beta builder for a modern interface. You will then set up your trigger, which is essential for initiating the automation process.

• Click on the trigger app and select Google Forms.
• Choose the event as ‘New Response Received’.
• Connect your Google Form to Pabbly Connect using the provided webhook URL.

Once your trigger is set up, you can proceed to the next step, which involves linking your Google Form to Pabbly Connect.

3. Linking Google Forms to Pabbly Connect

To link your Google Form with Pabbly Connect, you need to open your Google Form and navigate to the ‘Responses’ section. Here, create a new spreadsheet that will store the responses from your form submissions.

After creating the spreadsheet, go to the ‘Extensions’ menu, select ‘Add-ons’, and search for the Pabbly Connect Webhook. Install this add-on to enable the connection between Google Forms and Pabbly Connect.

• Paste the webhook URL from Pabbly Connect into the add-on settings.
• Set your trigger column, typically the last column of your spreadsheet.
• Enable the ‘Send on Event’ option to ensure data is sent automatically.

Once this setup is complete, your Google Form is now linked to Pabbly Connect, ready to capture responses.

4. Setting Up Twilio for SMS Confirmation

The next step is to set up Twilio in your Pabbly Connect workflow. Add an action step and choose Twilio as the app. Select ‘Send SMS’ as the event to configure the SMS details.

To connect your Twilio account, you will need your Account SID and Auth Token. Log into your Twilio account to retrieve these credentials and paste them into the Pabbly Connect setup.

Enter the body message for your SMS, personalizing it with the user’s name and event date. Map the recipient number from the Google Form response to ensure the SMS is sent to the right person. Save your connection and send a test request to confirm everything is working correctly.

After completing these steps, your Twilio setup in Pabbly Connect is ready to send SMS confirmations automatically.

5. Testing the Automation Workflow

Finally, it’s time to test your automation workflow created with Pabbly Connect. Fill out your Google Form with test data, including the name, email address, and phone number. After submission, the data should appear in your Google Sheet.

Within seconds, a confirmation SMS should be received on the phone number provided, confirming the details entered in the form. This demonstrates that your integration is working seamlessly without manual effort.

Make sure to monitor the Pabbly Connect dashboard for any errors or notifications regarding your workflow. Adjust settings as necessary to ensure optimal performance.

Conclusion

In this tutorial, we explored how to automate sending confirmation SMS from Google Forms using Twilio with Pabbly Connect. By following these steps, you can streamline your workflow and save valuable time.

Automation not only enhances efficiency but also allows you to focus on growing your business. Start using Pabbly Connect today to create more automated workflows and improve your operations.