WhatsApp Chatbot for Your Organic Products Store 🌱🛍️

Learn how to build a WhatsApp chatbot for your organic products store using Pabbly Chatflow. Step-by-step guide for automating orders and customer interactions. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp Chatbot

To create a WhatsApp chatbot for your organic products store, you need to access Pabbly Chatflow. Start by navigating to the URL Pabbly.com/chatflow in your web browser.

Once you reach the Pabbly Chatflow landing page, you will see options to either sign in or sign up for free. New users can select the ‘Sign Up Free’ option to create an account, while existing users can simply log in. By signing up, you receive 100 free credits each month to explore the features of Pabbly Chatflow.

2. Building Your WhatsApp Chatbot Flow in Pabbly Chatflow

After signing in to Pabbly Chatflow, navigate to the dashboard where you can manage your flows. Click on the ‘Add Flow’ button to start creating your WhatsApp chatbot. You will be prompted to name your flow, so enter a relevant name like ‘WhatsApp Chatbot for Your Organic Products Store’.

• Click on ‘Add Flow’ to initiate your new flow.
• Name your flow appropriately for easy identification.
• Select the trigger for your chatbot, such as ‘Keyword Regex Match’.

For this chatbot, set the trigger to respond when a user sends the keyword ‘organic store’. This keyword will activate the chatbot, allowing customers to receive automated responses.

3. Creating a Welcome Message for Your Customers

Once the trigger is set, the next step is to create a welcome message. In Pabbly Chatflow, drag and drop a text node to your flow. Enter a friendly welcome message that greets customers and informs them about your organic products.

After crafting your welcome message, you can add buttons for user interaction. For example, create a button labeled ‘Browse Products’. When users click this button, they will receive a list of product categories available in your store.

4. Listing Your Organic Products in Pabbly Chatflow

To provide customers with product options, you need to create a list of organic products. In Pabbly Chatflow, use the list node to display various categories of products such as organic vegetables, fruits, and oils.

• Create sections for each product category.
• Add items under each section, specifying product names and pricing.
• Ensure each item has a contact custom field for tracking user selections.

Once you have set up the categories and items, save your flow to ensure all changes are recorded. This setup allows customers to easily browse and select products.

5. Order Confirmation Process in Your WhatsApp Chatbot

After customers select a product, you will need to confirm their order. In Pabbly Chatflow, drag a question node to ask the customer for the quantity they wish to order. This step is crucial for collecting accurate order information.

Once the user provides the quantity, create a confirmation message that summarizes their selection. Include buttons for ‘Yes, Place Order’ and ‘Cancel’. If they choose to place the order, prompt them for their name and delivery address.

Finally, send a thank you message upon successful order placement, detailing the order summary. This automated process streamlines customer interactions and enhances their shopping experience.

Conclusion

In this tutorial, we have explored how to create a WhatsApp chatbot for your organic products store using Pabbly Chatflow. By automating the order placement process, you can enhance customer engagement and streamline operations effectively.