Create a WhatsApp Chatbot for Your Home Repair Services🔧

Learn how to create a WhatsApp chatbot for your home repair services using Pabbly Chatflow. Follow our step-by-step tutorial for seamless integration. Discover practical methods for designing chat sequences that capture leads, answer questions, and guide users to the next step in your funnel.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp Chatbot

To create a WhatsApp chatbot for your home repair services, you need to access Pabbly Chatflow. First, open your web browser and type in the URL Pabbly.com/chatflow to reach the landing page. Here, you will see options to either sign in or sign up for a free account.

If you are a new user, click on the ‘Sign Up Free’ button. Existing users should click on ‘Sign In’. Signing up gives you 100 free credits each month to practice using Pabbly Chatflow. After logging in, you will be directed to the Pabbly apps page, where you can access Pabbly Chatflow by clicking the ‘Access Now’ button.

2. Creating Your WhatsApp Chatbot Flow in Pabbly Chatflow

Once you are in Pabbly Chatflow, you will land on the dashboard. Here, you can see the WhatsApp numbers connected to your account. To create a new chatbot flow, click on the ‘Flows’ option in the sidebar. This will take you to the flow builder page where you can start designing your chatbot.

• Click on the ‘Add Flow’ button.
• Enter a name for your flow, such as ‘WhatsApp Chatbot for Your Home Repair Services’.
• Set the trigger as ‘Keyword Regex Match’.

In the trigger section, you will define keywords that will activate your chatbot. You can enter keywords like ‘home services’ or use regular expressions to specify user inputs. This setup allows your chatbot to respond automatically when users send messages containing defined keywords.

3. Designing Automated Responses in Pabbly Chatflow

After setting up the trigger, the next step in Pabbly Chatflow is to design the automated responses. To do this, drag and drop a ‘List’ node into the flow. This node will serve as the welcome message and provide users with a list of services.

• In the list node, provide a header, body, and footer for your welcome message.
• Add service items such as ‘Electrical Repairs’, ‘Plumbing Services’, and ‘Appliance Repair’.
• Connect each service item to a custom field to store user selections.

Once users select a service, they will be prompted to choose specific issues related to that service. This interactive design makes it easy for customers to navigate through their options and book a repair service seamlessly.

4. Collecting User Information via Pabbly Chatflow

After the user selects a service and an issue, it’s essential to collect their information. In Pabbly Chatflow, you can do this by adding question nodes to your flow. After connecting the service selection to a question node, prompt users to enter their name and location.

Create a question asking for the user’s name and connect it to a contact custom field. Follow up with another question for the user’s location. Send a thank you message once the information is collected.

This structured approach not only enhances user experience but also ensures that you gather essential details for booking repair services effectively.

5. Finalizing Your WhatsApp Chatbot in Pabbly Chatflow

Once all elements are in place, it’s time to finalize your WhatsApp chatbot. In Pabbly Chatflow, make sure to save your flow by clicking the ‘Save’ button. You will receive a confirmation message indicating that your flow has been updated successfully.

To test your chatbot, navigate to the inbox section in Pabbly Chatflow. Here, you can see messages from users and verify that automated replies are being sent correctly. This testing phase is crucial to ensure that the chatbot functions as intended before going live.

After confirming everything is working, you can share your flow with others by selecting the three dots next to your flow name and choosing the ‘Share Flow’ option. This feature allows other users to benefit from your setup and enhances the community experience.

Conclusion

In this tutorial, we demonstrated how to create a WhatsApp chatbot for your home repair services using Pabbly Chatflow. By following the steps outlined, you can automate service inquiries and booking processes, improving customer interaction and satisfaction.