Learn how to create a WhatsApp chatbot in just 10 minutes using Pabbly Chatflow. Follow this step-by-step tutorial for seamless integration and automation. This detailed guide shows you how to build powerful chat automation that engages visitors and converts prospects—without any coding required.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow for WhatsApp Chatbot

To begin creating your WhatsApp chatbot, you need to access Pabbly Chatflow. Open a new tab and navigate to Pabbly.com/chatflow. This platform is designed to automate WhatsApp messages seamlessly.

Once on the Pabbly Chatflow page, you will see options to either sign in or sign up. New users can click on the ‘Sign Up Free’ option to receive 100 free credits each month, allowing them to explore the software. Existing users should click ‘Sign In’ to access their accounts.


2. Creating a Flow in Pabbly Chatflow

After signing in, click on the ‘Access Now’ button under Pabbly Chatflow to reach the dashboard. Here, you can manage your WhatsApp numbers and view your credits. To create a new flow, click on the ‘Flows’ option and then the ‘Plus Add Flow’ button. using Pabbly Connect

  • Name your flow, for example, ‘Build a WhatsApp Chatbot in 10 Minutes Using Pabbly Chatflow.’
  • Select your trigger event. For this setup, choose the keyword trigger.
  • Add keywords, such as ‘hi’ and ‘book appointment,’ to trigger the bot.

After setting your keywords, connect them to a welcome message that will greet users. This message should include a brief introduction and options for users to choose from, enhancing their experience with your WhatsApp chatbot.


3. Setting Up Appointment Booking in Pabbly Chatflow

To allow users to book appointments, you will need to add a list of services. After the welcome message, create a button for booking appointments. This button should lead to a list of services available for booking. using Pabbly Connect

  • Create a list message that prompts users to select a service type.
  • Add items to the list, such as ‘Service 1’, ‘Service 2’, and ‘Service 3.’
  • Connect the service selection to the next step in the flow.

Next, ask users for their preferred appointment date. This can be done using an ‘Ask a Question’ button that captures the date input. Ensure that the contact custom field is set to store this data for later use in confirmation messages.


4. Finalizing the Chatbot Flow in Pabbly Chatflow

Once the service type and appointment date are captured, the bot should request the user’s full name and contact number. This information is crucial for confirming appointments and should be collected using additional question prompts. using Pabbly Connect

Use contact custom fields to store the user’s full name and contact number. Ensure the format for the contact number is set correctly to accept valid inputs. Connect these inputs to a confirmation message that summarizes the appointment details.

In the confirmation message, include placeholders for dynamic data, ensuring that the bot personalizes the response based on user inputs. This enhances user engagement and satisfaction with the service.


5. Testing and Launching Your WhatsApp Chatbot

After completing the flow, save your changes in Pabbly Chatflow to ensure everything is updated. It’s important to thoroughly test the chatbot to confirm that all functionalities work as intended.

Send a test message to your WhatsApp business account using the keywords set up earlier. Verify that the bot responds correctly with the welcome message and options. Check the appointment booking process to ensure all data is captured accurately.

Once testing is complete and the bot functions as expected, your WhatsApp chatbot is ready to go live. This will automate responses and enhance customer interactions, all thanks to Pabbly Chatflow.


Conclusion

Creating a WhatsApp chatbot using Pabbly Chatflow is a straightforward process that can be completed in just 10 minutes. By following the steps outlined in this tutorial, you can automate your customer interactions effectively and efficiently.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.