Learn how to automate your customer interactions using Pabbly Chatflow with this detailed tutorial. Discover the steps to create an AI WhatsApp chatbot today! Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.
Watch Step By Step Video Tutorial Below
1. Accessing Pabbly Chatflow for Your AI WhatsApp Chatbot
To create an AI WhatsApp chatbot, start by accessing Pabbly Chatflow. Open a new tab and navigate to www.Pabbly.com/chatflow. This is where you can automate your WhatsApp conversations without any coding skills.
Once on the landing page, you have two options: sign up for a free account or log in if you already have one. If you are a new user, signing up will grant you 100 free credits each month to explore the features of Pabbly Chatflow.
2. Setting Up Your Pabbly Chatflow Account
After logging into your Pabbly Chatflow account, you need to add your WhatsApp number. Click on the ‘Add WhatsApp Number’ button. You can choose to connect via WhatsApp Connect or Manual Token Connect. Choose the method that suits you best.
- WhatsApp Connect: Automatically link your WhatsApp account.
- Manual Token Connect: Use a token for manual integration.
After connecting your WhatsApp number, you will see the dashboard of Pabbly Chatflow. Here, you can manage all your WhatsApp interactions and set up your AI assistant.
3. Creating Your AI Assistant in Pabbly Chatflow
To create an AI assistant, navigate to the ‘AI Assistant’ section in your Pabbly Chatflow dashboard. Click on the ‘Add AI Assistant’ button. Name your assistant; for example, ‘New AI Assistant’ and click the ‘Add’ button to create it.
Next, select the instruction type as AI Agent. You can adjust the temperature setting to determine how creative or focused the responses should be. For instance, set it to 0.5 for a balanced response. Additionally, you will need to enter your OpenAI API key, which you can obtain from your OpenAI account.
4. Integrating Knowledge Sources in Pabbly Chatflow
In this step, you will add a knowledge source to your Pabbly Chatflow assistant. This knowledge base should contain detailed information about your business, such as product categories, pricing, and services offered. Prepare a document in either PDF or TXT format and upload it under the ‘Knowledge Sources’ section.
- PDF documents can have no page limit if they contain no images.
- PDFs with images must be limited to 10 pages.
After uploading, ensure that your knowledge base is successfully added by checking for the vector ID. This will confirm that your information is ready for the AI assistant to utilize.
5. Testing Your AI Assistant with Pabbly Chatflow
Once your AI assistant is set up, it’s time to test its functionality. You can do this by sending queries through your WhatsApp number. For example, ask questions like ‘Do you have any ongoing offers?’ and check if the assistant responds accurately. using Pabbly Connect
Make sure to enable the auto-reply option in the settings under ‘Inbox Settings’ to allow your assistant to respond to inquiries automatically. This ensures that your customers receive instant responses, enhancing their experience.
Conclusion
By following these steps, you can create an AI WhatsApp chatbot using Pabbly Chatflow that will handle customer inquiries efficiently. Automating your customer interactions not only saves time but also improves customer satisfaction. Start using Pabbly Chatflow today to enhance your business communications!
Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.
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