Learn how to create a 24/7 WhatsApp AI Assistant for your online store using Pabbly Chatflow. Step-by-step guide with specific instructions and examples. Create intelligent chat experiences that delight users while collecting valuable information and moving prospects through your sales process.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow to Create Your WhatsApp AI Assistant

To create a 24/7 WhatsApp AI Assistant for your online store, you need to access Pabbly Chatflow. Start by visiting the Pabbly Chatflow website. If you are a new user, you can sign up for a free account, which provides 100 free credits every month to explore its features.

Once you are on the Pabbly Chatflow landing page, you can sign in to your account. After logging in, navigate to the ‘All Pabbly Apps’ section and click on the ‘Access Now’ button under Pabbly Chatflow. This will take you to the dashboard where you can start creating your AI assistant.

2. Adding Your WhatsApp Number in Pabbly Chatflow

After accessing Pabbly Chatflow, the next step is to add your WhatsApp number. This is crucial for enabling the AI assistant to communicate with your customers. Click on the ‘Add WhatsApp Number’ button, where you will see two options: WhatsApp Connect and Manual Token Connect.

  • Choose WhatsApp Connect for a seamless setup.
  • Alternatively, use Manual Token Connect if you prefer to enter a token manually.

Once your WhatsApp number is added, you can start managing conversations directly through Pabbly Chatflow. This feature allows you to handle customer inquiries efficiently.

3. Creating Your AI Assistant in Pabbly Chatflow

To create your AI assistant, navigate to the ‘AI Assistant’ section within Pabbly Chatflow. Click on the ‘Add’ button to start. You will need to name your assistant; for instance, you can name it ‘Build 24/7 WhatsApp AI Assistant for My Online Store’. This name will help identify your assistant later.

Next, fill in the required sections to configure your assistant. Under ‘AI Instructions’, select the type as AI Agent and add the roles and responsibilities of your assistant. This could include answering customer queries, providing product information, and more. Adjust these settings according to your business needs.

4. Configuring AI Assistant Settings in Pabbly Chatflow

In this section, you will configure the settings for your AI assistant in Pabbly Chatflow. Set the temperature for responses, which ranges from 0 to 1, with 0 being more focused and 1 being more creative. A good middle ground is 0.5 to balance both styles.

  • Select OpenAI as the AI to use and choose the model (e.g., GPT-4).
  • Enter your OpenAI API key, which you can generate from your OpenAI account.

Once you have entered the API key, click on the ‘Connect’ button to establish the connection. This setup allows your assistant to utilize AI capabilities for responding to customer queries.

5. Activating and Embedding Your AI Assistant

After configuring your AI assistant in Pabbly Chatflow, the next step is to activate it. Toggle the activation button on and save your assistant. This makes it live and ready to respond to customer inquiries.

If you want to embed your assistant on your website, navigate to the ‘Embedded’ section. Here, you will find a script that you can copy and paste into your website’s code. This integration allows customers to interact with your assistant directly from your online store.

Conclusion

Creating a 24/7 WhatsApp AI Assistant for your online store using Pabbly Chatflow is a straightforward process that requires no technical skills. By following the steps outlined, you can automate customer interactions and enhance your service efficiency. Start building your assistant today to improve customer engagement and support.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.