Integrating Razorpay with WhatsApp Notifications Using Pabbly Connect

Learn how to integrate Razorpay with WhatsApp notifications using Pabbly Connect to automate payment notifications for your business. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Razorpay Integration

To automate the process of notifying your WhatsApp group when a Razorpay payment is received, you need to use Pabbly Connect. This powerful automation tool allows you to create workflows that connect various applications seamlessly. By using Pabbly Connect, you can ensure that every payment received triggers a notification sent directly to your WhatsApp group.

First, navigate to the Pabbly Connect website and sign up or log in to your account. Once you are logged in, you will have access to the dashboard where you can create and manage your automation workflows. This tutorial will guide you through the steps to set up the integration between Razorpay and WhatsApp notifications.

2. Creating a Workflow in Pabbly Connect

Start by creating a new workflow in Pabbly Connect. Click on the ‘Create Workflow’ button at the top right corner of the dashboard. You will be prompted to name your workflow, so enter something descriptive like ‘Notify WhatsApp When Razorpay Payment is Received’.

• Click on the ‘Create’ button to proceed.
• Select the ‘Razorpay’ app as your trigger application.
• Choose the ‘Payment Captured’ event as the trigger.

After selecting Razorpay, you will see a webhook URL generated by Pabbly Connect. This URL is crucial as it will be used to capture the payment notifications from Razorpay. Copy this URL to your clipboard as you will need to paste it into your Razorpay account settings.

3. Configuring Razorpay for Webhooks

Next, you need to configure Razorpay to send payment notifications to the webhook URL generated by Pabbly Connect. Log in to your Razorpay account and navigate to the ‘Settings’ section. Here, you will find an option for ‘Webhooks’.

• Click on ‘Add New Webhook’.
• Paste the webhook URL copied from Pabbly Connect.
• Select the events you want to trigger the webhook, specifically ‘Payment Captured’.

Save the webhook settings. Now, whenever a payment is captured in Razorpay, it will send a notification to Pabbly Connect, which will initiate the workflow you just created.

4. Setting Up WhatsApp Notification in Pabbly Connect

After successfully configuring Razorpay, return to Pabbly Connect. Now, you need to set up the action step to send a WhatsApp message. Click on the ‘Add Action’ button and select ‘WhatsApp Cloud API’ as your action application.

Choose the event ‘Send Template Message’. Connect your WhatsApp Cloud API account by entering the required credentials. Select the message template you created for payment notifications.

Map the necessary fields from Razorpay to the WhatsApp message template, such as the order ID and payment amount. Once everything is set up, click on the ‘Save’ button. This completes your integration process using Pabbly Connect.

5. Testing the Integration

Now that you have set up everything, it’s time to test the integration. Make a test payment through Razorpay to see if the WhatsApp notification is sent successfully. Monitor the Pabbly Connect dashboard to ensure that the webhook captures the payment event correctly.

If the test is successful, you should receive a WhatsApp message confirming the payment. This automated notification will save you time and keep your customers informed about their transactions. If you encounter any issues, revisit each step to ensure everything is correctly configured.

Conclusion

In this tutorial, we demonstrated how to integrate Razorpay with WhatsApp notifications using Pabbly Connect. By following the steps outlined, you can automate payment notifications, ensuring your customers are always informed. This integration not only streamlines communication but also enhances customer experience.