How to Automatically Send WhatsApp Messages on WooCommerce Orders Using Pabbly Connect

Learn how to integrate WooCommerce and WhatsApp using Pabbly Connect to automate order confirmation messages effortlessly. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WooCommerce Integration

To start sending WhatsApp messages for WooCommerce orders, first, access Pabbly Connect by visiting Pabbly.com/connect/inr. This platform is essential for automating your order confirmation messages.

Once on the homepage, you will see options to either sign in or sign up. If you are new, click on ‘Sign up for free’ to create an account. Existing users can simply log in. New users receive 100 free tasks monthly to explore the features of Pabbly Connect.

2. Creating a Workflow in Pabbly Connect

After signing in, navigate to the dashboard of Pabbly Connect. Here, you can manage your workflows effectively. To create a new workflow, click on the ‘Create Workflow’ button.

A dialog box will prompt you to name your workflow. Enter a name like ‘Send WhatsApp Messages on WooCommerce Orders Automatically’. Select the appropriate folder for organization. Once done, click ‘Create’. This sets the stage for integrating WooCommerce and WhatsApp.

3. Setting Up the Trigger with WooCommerce

In this step, you will set up the trigger in Pabbly Connect. Select WooCommerce as your trigger application. The trigger event should be set to ‘New Order’. This means every time a new order is placed, the workflow will initiate.

After selecting the trigger, Pabbly Connect will provide you with a webhook URL. Copy this URL and head to your WooCommerce settings in WordPress. Under the Advanced section, paste the webhook URL in the designated field for new orders.

• Go to WooCommerce > Settings > Advanced.
• Select Webhooks and click on ‘Add Webhook’.
• Name your webhook and set it to active.
• Set the topic to ‘Order Created’.
• Paste the webhook URL and save.

After saving, your WooCommerce and Pabbly Connect integration is now established. This allows for real-time data transfer every time an order is placed.

4. Sending WhatsApp Messages Using Pabbly Chatflow

Next, you will set up the action step to send WhatsApp messages. In Pabbly Connect, select Pabbly Chatflow as your action application. Choose the action event as ‘Send Curl Request’. This action will send the confirmation message to the customer.

To connect Pabbly Chatflow, you need your API token. This can be found in your Pabbly Chatflow account settings. Once you have the API token, paste it into Pabbly Connect to establish the connection.

• Go to Pabbly Chatflow and copy your API token.
• In Pabbly Connect, select ‘Add New Connection’.
• Paste the API token and save.

Once the connection is established, you can customize the message body using variables to include customer details like name, order ID, and product information.

5. Testing the Integration

Now that everything is set up, it’s time to test your integration. Place a new order in your WooCommerce store. This action should trigger the workflow in Pabbly Connect, capturing the order details.

Once the order is placed, return to Pabbly Connect and check the captured response. You should see all relevant order details. If everything looks good, the WhatsApp message will be sent automatically using the template you created in Pabbly Chatflow.

After testing, you can sit back and relax, knowing your customers will receive instant order confirmation messages via WhatsApp, enhancing their shopping experience.

Conclusion

In conclusion, integrating WooCommerce with WhatsApp through Pabbly Connect allows for seamless communication with customers. By automating order confirmation messages, you enhance customer satisfaction and streamline your operations. Start using Pabbly Connect today to improve your e-commerce business!