Integrate Shopify with Slack Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Shopify with Slack using Pabbly Connect. This guide provides step-by-step instructions for setting up automated notifications for order cancellations. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Shopify and Slack Integration

To start integrating Shopify with Slack, you need to access Pabbly Connect. Visit the Pabbly Connect dashboard by navigating to their official website. If you don’t have an account, sign up for free to receive 100 automation tasks each month.

Once logged in, click on the Create Workflow button to initiate a new integration. Name your workflow appropriately, such as ‘Shopify to Slack Integration,’ and click on Create to proceed.

2. Set Up Trigger for Order Cancellation in Shopify

In this step, you will configure the trigger event in Pabbly Connect. Select Shopify as the application and choose the trigger event as Order Cancelled. This will allow Pabbly Connect to monitor any order cancellations from your Shopify store.

• Choose Shopify from the app selection.
• Select the trigger event Order Cancelled.
• Copy the generated webhook URL for the next setup step.

Once you have configured the trigger, you will receive a webhook URL. This URL will be used to connect your Shopify store to Pabbly Connect. Make sure to follow the instructions provided to set this up properly.

3. Create a Webhook in Shopify

Next, you need to create a webhook in your Shopify settings to send cancellation data to Pabbly Connect. Navigate to the Settings section in Shopify, then select Notifications. Scroll down to find the Webhook section and click on Create Webhook.

• Select Order Cancellation as the event.
• Paste the webhook URL from Pabbly Connect.
• Set the data format to JSON and save the changes.

After saving, your webhook will be created, and you will see a confirmation indicating that it is waiting for a response from Pabbly Connect. Proceed to test the webhook by cancelling an order in Shopify.

4. Test the Webhook Response from Shopify

To test the webhook, go back to your Shopify dashboard and cancel an order. This step is crucial as it will send a test response back to Pabbly Connect. Open the order you wish to cancel, select More Actions, then click on Cancel Order.

While cancelling, ensure you select a reason for cancellation. Once the order is cancelled, return to Pabbly Connect to check if the response has been received. You should see the cancellation details captured in your workflow.

5. Set Up Action to Notify Team on Slack

Now that you have captured the cancellation data, you need to set up the action in Pabbly Connect to notify your team on Slack. Select Slack as the application for the action step and choose Send Channel Message as the action event.

Connect your Pabbly Connect account with Slack by selecting Add New Connection. Choose the appropriate token type (User or Bot) based on your permissions. After connecting, select the channel where you want to send the message, and customize the message with the cancellation details mapped from the Shopify response.

Conclusion

By following these steps, you can effectively integrate Shopify with Slack using Pabbly Connect. This automation will ensure your team is promptly notified of any order cancellations, enhancing your workflow efficiency. Start using Pabbly Connect today to streamline your business processes!