Send WhatsApp Notifications for WooCommerce Orders Using Pabbly Connect

Learn how to send WhatsApp notifications for WooCommerce orders using Pabbly Connect and WhatsApp Cloud API in this detailed tutorial. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect to Send WhatsApp Notifications

To send WhatsApp notifications for WooCommerce orders, you will first need to set up Pabbly Connect. Start by creating an account on Pabbly Connect by visiting Pabbly.com/connect. Once registered, sign in to your account.

After logging in, click on the blue button labeled ‘Create Workflow’. Name your workflow, for instance, ‘Send WhatsApp Notifications on Every WooCommerce Order’, and click ‘Create’. This will initiate the integration process to connect WooCommerce with WhatsApp notifications using Pabbly Connect.

2. Integrating WooCommerce with Pabbly Connect

The next step involves integrating WooCommerce with Pabbly Connect. Choose WooCommerce as the app for your trigger event. Select the trigger event as ‘New Order Created’. This means that whenever a new order is placed in WooCommerce, it will trigger the workflow.

• Log into your WooCommerce account.
• Navigate to WooCommerce settings, then to the Advanced tab.
• Select Webhooks and click on ‘Add Webhook’.

After adding the webhook, paste the webhook URL provided by Pabbly Connect in the delivery URL field. Set the status to active and save the webhook. This setup will allow Pabbly Connect to capture order data whenever a new order is created in WooCommerce.

3. Setting Up WhatsApp Cloud API

Now that WooCommerce is integrated with Pabbly Connect, you need to set up your WhatsApp Cloud API account. Go to developers.facebook.com and create an app. Once the app is created, generate a permanent access token.

Make sure to note down the phone number ID and WhatsApp Business Account ID, as you will need these to connect WhatsApp with Pabbly Connect. This step is crucial for sending WhatsApp messages through the Cloud API, enabling you to send notifications directly to customers.

4. Connecting WhatsApp Cloud API to Pabbly Connect

With both WooCommerce and WhatsApp Cloud API set up, it’s time to connect them through Pabbly Connect. Choose WhatsApp Cloud API as your action app and select the action event as ‘Send Template Message’. This action will allow you to send predefined messages to your customers.

• Input your temporary access token, phone number ID, and WhatsApp Business Account ID.
• Click on ‘Save’ to establish the connection.
• Select the message template you created earlier.

Once the connection is established, Pabbly Connect will facilitate sending WhatsApp notifications to customers upon order placement, ensuring they receive timely updates about their purchases.

5. Testing the Automation

After setting up the integration, it’s essential to test the automation. Place a test order in your WooCommerce store and monitor whether the WhatsApp notification is sent successfully. With Pabbly Connect, you can easily check the captured order data and ensure everything is functioning correctly.

Upon placing the order, you should receive a WhatsApp message confirming the order details. This message will include the customer’s name, product ordered, and estimated delivery date. The automation process will now work seamlessly, sending notifications for every new order placed.

Conclusion

In this tutorial, we explored how to send WhatsApp notifications for WooCommerce orders using Pabbly Connect and WhatsApp Cloud API. By following the steps outlined, you can automate customer notifications, enhancing communication and improving customer satisfaction. Start using Pabbly Connect today to streamline your e-commerce operations and keep your customers informed!