Watch Step By Step Video Tutorial Below
1. Accessing Pabbly Chatflow for Your WhatsApp Chatbot
To create a WhatsApp chatbot, you first need to access Pabbly Chatflow. Open your browser and navigate to chat.pabbly.com. Sign up or log into your account to reach the dashboard.
Once you are logged in, you must link your WhatsApp number to your Pabbly Chatflow account. This is crucial for the chatbot to function effectively. After linking, select the ‘Flows’ option from the left menu to start building your chatbot.
2. Creating Your Chatbot Flow in Pabbly Chatflow
In the flow builder page of Pabbly Chatflow, you will see the option to set triggers. A trigger is an event that starts your chatbot. For this integration, select the ‘Keyword Regex Match’ trigger.
- Choose the ‘Keyword Regex Match’ option from the available triggers.
- Enter your trigger keyword, such as ‘hello’, which will activate the chatbot.
After setting the trigger, you can add messages and actions. Drag and drop the message node to send a welcome message to users when they trigger the chatbot. This is where Pabbly Chatflow shines, allowing for seamless user interactions.
3. Adding Media and Buttons in Pabbly Chatflow
Next, enhance your chatbot by adding media and buttons. Use the media button to send images, audio, or documents to your customers. In Pabbly Chatflow, select the media button option and upload your desired image.
- Drag the media button to your flow after the welcome message.
- Insert the image from your media library.
Additionally, you can create buttons to guide users through their options. For example, after the welcome message, add a button labeled ‘Book Now’ that leads users to available room types. This interactive feature is a key advantage of using Pabbly Chatflow.
4. Collecting User Input Using Pabbly Chatflow
To collect user input, you can ask questions after users select the ‘Book Now’ button. Use the ask question node in Pabbly Chatflow to prompt users for their full name, check-in date, and check-out date.
For each question, ensure you select the corresponding contact custom field to store the responses. This allows you to manage user data efficiently. Once you have gathered the information, send a confirmation message using the text button node.
5. Saving and Using Your Chatbot Created in Pabbly Chatflow
After finishing your chatbot setup in Pabbly Chatflow, don’t forget to save your flow. This ensures that all your configurations are stored and ready for use.
Your WhatsApp chatbot is now fully functional and can automate customer interactions. By using Pabbly Chatflow, you can efficiently manage customer queries and bookings, enhancing your service delivery.
In conclusion, using Pabbly Chatflow to create a WhatsApp chatbot allows you to automate customer interactions effectively. Follow the steps outlined above to set up your integration with Keyword Regex Match and enhance your customer service experience.



