Learn how to create a WhatsApp chatbot for your medical pharmacy using Pabbly Chatflow. Step-by-step guide with specific examples and UI elements. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow to Create Your WhatsApp Chatbot

To create a WhatsApp chatbot for your medical pharmacy, the first step is to access Pabbly Chatflow. Simply type the URL Pabbly.com/chatflow in your browser. This will take you to the Pabbly Chatflow landing page.

Once on the landing page, you will see options to either sign in or sign up for free. If you are a new user, click on the sign up free option to create your account. Existing users can log in directly. Signing up provides you with 100 free credits each month to explore the features of Pabbly Chatflow.

2. Creating the Chatbot Flow in Pabbly Chatflow

After signing into Pabbly Chatflow, navigate to the dashboard and click on the Flows option in the sidebar. Here, you will create a new flow for your WhatsApp chatbot. Click on the Add Flow button and provide a name for your flow, such as ‘WhatsApp Chatbot for Your Medical Pharmacy’.

  • Enter your flow name.
  • Select a trigger event, such as Keyword Match.
  • Set the keyword that will initiate the chatbot, e.g., ‘medicine’.

Once you have set your trigger, you can now create a welcome message for users. Drag and drop the Text button to the flow and enter your welcome message. This message will greet users when they initiate a chat with your pharmacy.

3. Adding Interactive Buttons for User Engagement

To enhance user interaction, you can add buttons to your welcome message in Pabbly Chatflow. After entering your welcome message, click on Add Button to create options for users. For instance, create buttons labeled ‘Order Medicines’ and ‘Contact Pharmacy’.

  • Button 1: Order Medicines
  • Button 2: Contact Pharmacy

When a user selects the ‘Order Medicines’ button, set up another message asking how they would like to order their medicines. This could include options like sending a prescription or browsing categories. Each option should lead to further actions in the flow, ensuring a smooth experience for users.

4. Finalizing Your WhatsApp Chatbot in Pabbly Chatflow

Once all elements are in place, save your flow in Pabbly Chatflow. This ensures all your settings and configurations are retained. You can then test the chatbot by sending a message to your connected WhatsApp number.

To test, send a message containing the keyword you set earlier (e.g., ‘medicine’). The bot should respond with your welcome message and buttons, allowing you to navigate through the options. This step confirms that your WhatsApp chatbot is functioning correctly and ready for customer use.

5. Conclusion: Launch Your WhatsApp Chatbot Today!

Creating a WhatsApp chatbot for your medical pharmacy using Pabbly Chatflow is a straightforward process. By following the steps outlined above, you can enhance customer engagement and streamline the ordering process for your pharmacy.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

Start using Pabbly Chatflow today to automate your pharmacy communications and provide a seamless experience for your customers. This powerful tool will help you stay connected and efficient in managing customer requests.