Watch Step By Step Video Tutorial Below





1. Access Pabbly Connect for Automation

To begin, access Pabbly Connect by visiting the URL pabby.com/connect. This is where you will create your automation workflow. If you are a new user, you can sign up for a free account, which provides 100 free tasks each month.

Once logged in, you will be directed to the workflow page. This is the central hub for creating and managing your automation tasks. If you are an existing user, simply click on the “Sign In” button and proceed to your dashboard.

2. Setting Up the Trigger with Google Forms

In this section, you will set up the trigger for your automation using Google Forms. The trigger will initiate the workflow whenever a new form submission is received. For this, select “Google Forms” as your trigger application in Pabbly Connect.

  • Choose “New Response Received” as the event.
  • Click on the “Connect” button to establish a connection.
  • Copy the generated webhook URL for use in Google Forms.

After copying the webhook URL, navigate to your Google Form. In the responses tab, select the option to view responses in Google Sheets. Here, you can set up the integration by accessing the “Extensions” menu and selecting “Pabbly Connect Webhooks” to input the copied URL.

3. Mapping Data to OpenAI for Response Generation

Next, you will set up OpenAI as the action app in your workflow. This step is crucial as it generates a personalized response based on the user’s input from the Google Form. In Pabbly Connect, select OpenAI as your action app.

Choose “Test Chat GPT” as the event and connect to OpenAI using your API key. You can obtain this key from the OpenAI API dashboard. After connecting, select the AI model you wish to use, such as GPT-3 or GPT-4.

  • Map the fields from the Google Form to the prompt in OpenAI.
  • Ensure to input instructions clearly so OpenAI can generate accurate responses.

After mapping the necessary fields, click on “Save and Send Test Request” to verify that OpenAI generates the expected response. This will ensure that your integration is functioning correctly before moving on to the next step.

4. Sending WhatsApp Messages via Cloud API

Once the response is generated by OpenAI, the next step is to send this information via WhatsApp. In Pabbly Connect, add WhatsApp Cloud API as your next action app. This step allows for automated messaging to users as soon as they submit their inquiry.

Select “Send Text Message” as the event and connect to the WhatsApp API using your credentials. You will need to input your WhatsApp Business Account ID and the token generated from the WhatsApp API setup.

  • Map the recipient’s phone number from the Google Form submission.
  • Use the response generated by OpenAI as the message content.

After all fields are filled, click on “Save and Send Test Request” to send a test message. This will confirm that your WhatsApp integration is working properly and that users will receive their personalized messages immediately after form submission.

5. Conclusion: Automate Your Business with Pabbly Connect

In conclusion, using Pabbly Connect to integrate Google Forms, OpenAI, and WhatsApp allows businesses to automate responses efficiently. This setup not only saves time but also enhances customer engagement by providing immediate replies.

By following the steps outlined in this tutorial, you can create a seamless automation workflow that improves lead management and customer satisfaction. Don’t hesitate to explore more automations with Pabbly Connect to optimize your business processes further.