Learn how to integrate a WhatsApp AI Bot using Pabbly Chatflow in this detailed tutorial shows you how to build powerful chat automation that engages visitors and converts prospects—without any coding required.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Chatflow for WhatsApp Integration

To create a WhatsApp AI bot, first, you need to access Pabbly Chatflow. Visit the Pabbly website and navigate to the Chatflow section. Here, you can sign up for a free account or log in if you already have one.

Once logged in, you will be directed to the dashboard of Pabbly Chatflow. This platform allows you to manage your WhatsApp conversations seamlessly. Begin by adding your WhatsApp number, which is essential for setting up the AI bot.

2. Create Your WhatsApp AI Bot in Pabbly Chatflow

After setting up your account, proceed to create your WhatsApp AI bot using Pabbly Chatflow. Click on the ‘Add Assistant’ option in the AI assistant section. Here, you will need to name your assistant, for example, ‘Free AI Assistant’.

  • Select the type of AI instructions, such as ‘AI Agent’.
  • Configure the AI settings, including temperature and model selection.
  • Input your OpenAI API key to enable the AI functionalities.

These steps are crucial for ensuring that your WhatsApp AI assistant functions correctly within Pabbly Chatflow. After completing these configurations, you can save your assistant.

3. Set Up Knowledge Base for Your AI Assistant

The next step involves creating a knowledge base that your AI assistant will use to respond to queries. In Pabbly Chatflow, upload a PDF document containing all relevant information about your business.

Your knowledge base should include details such as business overview, services offered, and FAQs. Ensure that your document is comprehensive, as this will enhance the AI’s ability to provide accurate responses to customer inquiries.

  • Include property listings, pricing, and other relevant data.
  • Make sure to format the PDF correctly for optimal AI performance.

Once uploaded, confirm that the knowledge base is correctly integrated into your assistant in Pabbly Chatflow, allowing it to access the necessary information when responding to users.

4. Activate Your WhatsApp AI Assistant

With everything set up, it’s time to activate your WhatsApp AI assistant in Pabbly Chatflow. Toggle the activation button on and save your settings. Your AI assistant will now be operational and ready to interact with customers.

To test its functionality, send a message from your WhatsApp account to the assistant. For example, ask, ‘Can you show me 3 BHK apartments under 80 lakhs?’ The assistant should respond promptly with relevant information, demonstrating its capability to handle customer queries efficiently.

5. Configure Auto-Reply Settings for Enhanced Interaction

To improve customer interaction, configure the auto-reply settings in Pabbly Chatflow. Navigate to the inbox settings and enable the AI auto-reply feature. This allows your assistant to respond automatically to incoming messages, ensuring no customer query goes unanswered.

You can specify which contacts the assistant should respond to, whether all contacts or specific groups. This customization ensures that your WhatsApp AI assistant is tailored to your business needs.

Add rules for specific contacts or groups. Ensure that the assistant is assigned correctly to manage queries effectively.

By finalizing these settings, your WhatsApp AI assistant will be fully equipped to engage with customers, providing timely and informative responses through Pabbly Chatflow.

Conclusion

In conclusion, using Pabbly Chatflow to integrate a WhatsApp AI bot is a straightforward process that enhances customer communication. By following the steps outlined, you can create an efficient AI assistant that operates 24/7, ensuring customer satisfaction and business growth.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.