This Chatbot Handles 100+ Customer Messages Daily

Learn how to use Pabbly Chatflow to create a WhatsApp chatbot that can handle over 100 customer messages daily with ease. Step-by-step tutorial included. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow to Create Your WhatsApp Chatbot

To begin, access Pabbly Chatflow by opening a new tab and entering its URL: pabby.com/chatflow. This platform allows you to create and manage chatbots effectively.

Once you reach the homepage, you will see two options: ‘Sign In’ and ‘Sign Up Free.’ If you are a new user, select ‘Sign Up Free’ to create an account, which gives you 100 free credits monthly. Existing users can simply click ‘Sign In’ to access their accounts.

2. Creating the Chatbot Flow in Pabbly Chatflow

After logging into Pabbly Chatflow, navigate to the dashboard and click on the ‘Flows’ option in the sidebar. To create a new chatbot flow, click the ‘Add Flow’ button. Name your flow, for instance, ‘This Chatbot Handles 100+ Customer Messages Daily,’ and set the trigger to initiate the chatbot.

• Enter the trigger as ‘Keyword Regex Match’.
• Input the keyword that will trigger the chatbot, such as ‘hello’.
• Remove any regex if not needed.

Now, drag and drop the message node to send a welcome message. Customize your message to greet users and provide options with buttons for browsing packages or talking to an expert.

3. Building Your WhatsApp Chatbot with Pabbly Chatflow

To build your WhatsApp chatbot, utilize Pabbly Chatflow features effectively. After creating your welcome message, add buttons that users can click. For instance, the button ‘Browse Packages’ will lead customers to view available travel packages.

• Create a button named ‘Browse Packages’ of type ‘Quick Reply’.
• Add another button named ‘Talk to Expert’ for customer inquiries.
• Connect these buttons to their respective actions.

With these buttons set, your chatbot can efficiently guide users through the travel planning process, responding to hundreds of messages simultaneously.

4. Configuring Package Details and User Input

Next, configure the details for the packages offered through your chatbot using Pabbly Chatflow. After the user selects ‘Browse Packages,’ provide a list of travel options. For each package, include a title, description, and a button to plan the trip.

Add items like ‘Goa Getaway’ and ‘Manali Escape’ to your package list. Create a button for each package that allows users to plan their trip. Incorporate custom fields for user details like travel dates and number of travelers.

By asking users for their travel details, your chatbot can effectively manage inquiries and bookings, enhancing customer interaction.

5. Finalizing and Sharing Your Chatbot Flow

Once you’ve completed your chatbot flow in Pabbly Chatflow, it’s essential to save your progress. Click the ‘Save’ button to ensure your chatbot is ready to handle customer inquiries.

After saving, you can share your chatbot flow with colleagues or team members by selecting the three dots next to your flow and choosing the ‘Share Flow’ option. This will generate a link for easy sharing.

Encouraging others to use Pabbly Chatflow can help streamline customer interactions across various businesses, promoting efficiency and customer satisfaction.

Conclusion

In conclusion, using Pabbly Chatflow allows businesses to create effective WhatsApp chatbots that can manage over 100 customer messages daily. This tutorial outlined the steps for accessing, building, and sharing your chatbot, ensuring seamless customer engagement.