Stop Replying Manually! Let WhatsApp Bots Handle It for You!

Learn how to automate WhatsApp replies using Pabbly Chatflow. This guide covers integration steps with YouTube and more for seamless customer interactions. Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To start automating your WhatsApp replies, access Pabbly Chatflow by visiting Pabbly.com/chatflow. This platform is essential for creating automated chatbots that can handle customer queries without manual input.

Once on the Pabbly Chatflow page, you can either sign up for a free account or log in if you are an existing user. This will grant you access to the flow builder, where you can design your WhatsApp chatbot.

2. Creating Your WhatsApp Chatbot Flow in Pabbly Chatflow

After logging into Pabbly Chatflow, click on the ‘Add Flow’ button to start creating your WhatsApp chatbot. Name your flow something descriptive, such as ‘Stop Replying Manually! Let WhatsApp Bots Handle It for You.’ This will help you identify the flow later.

• Select your trigger event as ‘Keyword/Message’ to set up keyword-based responses.
• Enter keywords like ‘hi,’ ‘hello,’ and ‘help’ that will trigger the bot’s response.

Once the keywords are set, the bot will automatically respond whenever these keywords are sent to your WhatsApp business account. This setup is crucial for initiating conversations with customers.

3. Designing Responses with Pabbly Chatflow

In this step, you will design the initial response that your bot will send. Use the message option in Pabbly Chatflow to send a welcome message along with a media button to enhance interaction.

• Upload an image related to your business to make the response visually appealing.
• Add two buttons: ‘Schedule Visit’ and ‘Talk to Agent’ to guide user actions.

Connect this message to the trigger point you created earlier. This will ensure that the bot responds immediately when a user sends a keyword. This interaction is vital for engaging users effectively.

4. Managing User Inputs and Custom Fields

Once users interact with the buttons, you need to manage their inputs effectively. Using Pabbly Chatflow, you can create custom fields to capture user information like full name, contact number, and viewing date.

Add questions for users to provide their full name and contact number. Set the format for each input field to ensure correct data entry.

This setup allows the bot to collect and store user information, making it easier to manage bookings and inquiries. This is essential for providing personalized responses.

5. Finalizing Your Chatbot Flow in Pabbly Chatflow

After setting up user inputs, finalize your chatbot flow in Pabbly Chatflow by adding a summary message that displays the booking details. This message can include dynamic fields to personalize the response.

Use the dollar symbol to include variables like the user’s name and selected property type in the summary. Add buttons for users to confirm or change their booking, enhancing user experience.

Once everything is set, click the save button to ensure your flow is active. This final step is crucial for making your chatbot operational and ready to assist users.

Conclusion

In this tutorial, we explored how to automate WhatsApp replies using Pabbly Chatflow. By following these steps, you can create a fully functional WhatsApp chatbot that enhances customer interaction and streamlines your business processes.