Set It Once, and Let WhatsApp Talk for You 24×7!

Learn how to automate your WhatsApp chatbot using Pabbly Chatflow in this detailed tutorial. Follow our step-by-step guide to integrate YouTube, Google, and more! Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To automate your WhatsApp chatbot, the first step is to access Pabbly Chatflow. You can do this by navigating to the Pabbly Chatflow website. This platform allows you to manage your WhatsApp communications seamlessly.

Once you are on the Pabbly Chatflow landing page, you will find options to either sign up for free or log in if you are an existing user. Signing up provides you with 100 free tasks every month, while logging in gives you access to your dashboard where you can manage your WhatsApp numbers and flows.

2. Creating Your Chatbot Flow in Pabbly Chatflow

After signing into Pabbly Chatflow, navigate to the dashboard and select the flow feature to start creating your WhatsApp chatbot. Click on the ‘Add Flow’ button and name your flow appropriately, for example, ‘WhatsApp Chatbot for Therapy Center’.

• Click on ‘Add Flow’ to create a new flow.
• Name your flow related to your business.
• Select the trigger event from the dropdown options.

For this chatbot, select keywords as your trigger event. This means the conversation will start when a specific keyword is entered by the user. After defining your trigger, you can begin adding actions to respond to the user’s input.

3. Defining User Interactions in Pabbly Chatflow

In this step, you will set up how the chatbot interacts with users. Use the drag-and-drop feature to add a media message and a welcome message that greets users when they initiate the conversation. using Pabbly Connect

• Drag and drop a media button to send an image.
• Add a welcome message with options for users to choose from.
• Connect each option to a custom field to store user choices.

Once the welcome message is set, you can connect user responses to specific actions, such as confirming a therapy session or collecting user details like name and contact number. This setup ensures that you can gather essential information automatically.

4. Integrating Pabbly Chatflow with Google Sheets

To store user data, you will integrate Pabbly Chatflow with Google Sheets. This allows you to keep track of all interactions and user details in a structured format. First, drag and drop an API request action after the user inputs.

In the API request settings, you will need to enter the webhook URL generated by Pabbly Connect. This URL connects your chatbot data to Google Sheets, ensuring that every time a user interacts, their details are logged.

Copy the webhook URL from Pabbly Connect. Set the API request method to POST. Map the data fields (name, session type, contact number, date) correctly.

This integration ensures that all user details are automatically added to your Google Sheets, making it easy to manage and analyze your data.

5. Finalizing Your Chatbot Setup in Pabbly Chatflow

After setting up the API request, you can finalize your chatbot by sending a confirmation message to the user. This message should include all the details they provided during the interaction.

Use the text button in Pabbly Chatflow to create a personalized confirmation message. Include placeholders for user data, ensuring that each message is customized based on the user’s input.

Create a confirmation message that summarizes the session details. Use variables to personalize the message for each user. Test your chatbot to ensure all functionalities work as expected.

Once everything is set, your WhatsApp chatbot will be operational 24/7, providing seamless customer support without manual intervention.

Conclusion

In this tutorial, we explored how to automate your WhatsApp chatbot using Pabbly Chatflow. By integrating various applications and setting up user interactions, you can ensure your business is available 24/7. Automate your processes today and enhance customer engagement effortlessly.