Send WhatsApp Order Confirmations from WooCommerce Using Pabbly Connect

Learn how to send WhatsApp order confirmations from WooCommerce using Pabbly Connect and Pabbly Connect in this detailed tutorial. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WooCommerce Integration

To send WhatsApp order confirmations from WooCommerce, you first need to access Pabbly Connect. Start by visiting the Pabbly website at Pabbly.com/connect. Here, you can log in to your existing account or sign up for a free trial, which offers 100 tasks monthly.

Once logged in, navigate to the Pabbly Connect dashboard. This is where you will create your workflow for sending WhatsApp messages. Click on the ‘Create Workflow’ button, name your workflow (e.g., ‘Send WhatsApp Order Confirmations from WooCommerce’), and select a folder to save it. This sets the stage for integrating WooCommerce with Pabbly Chatflow through Pabbly Connect.

2. Setting Up the Trigger in WooCommerce

In this step, you will configure the trigger in Pabbly Connect to respond to new orders in WooCommerce. Select WooCommerce as your trigger application and choose the ‘New Order Created’ event. This will allow Pabbly Connect to initiate the workflow whenever a new order is placed.

• Select WooCommerce as the trigger application.
• Choose the ‘New Order Created’ event.
• Copy the provided webhook URL for integration.

Next, navigate to your WooCommerce settings in WordPress. Go to the ‘Advanced’ section, select ‘Webhooks’, and click ‘Add Webhook’. Name it (e.g., ‘Order Created’), set the status to active, and paste the webhook URL from Pabbly Connect. Once saved, this will establish a connection between WooCommerce and Pabbly Connect, allowing for real-time order updates.

3. Testing the Webhook Response

After setting up the webhook, it’s crucial to test if the connection is working correctly. In Pabbly Connect, click on ‘Recapture Webhook Response’. This will prompt you to place a test order in your WooCommerce store. Fill in the necessary details and complete the order process.

Once the order is placed, return to Pabbly Connect to see if the webhook captures the order details. If successful, you will see the order information displayed in your workflow, confirming that the integration is properly set up.

4. Sending WhatsApp Order Confirmations Using Pabbly Chatflow

With the WooCommerce trigger established, you can now set up the action to send WhatsApp messages. Select Pabbly Chatflow as your action application and choose the ‘Send Template Message’ event. This allows you to automatically send a WhatsApp confirmation message once an order is placed.

• Connect to your Pabbly Chatflow account using the API token.
• Map the mobile number field to the order details captured from WooCommerce.
• Select the appropriate WhatsApp template for the confirmation message.

Fill in the required fields, including the customer’s name and order details, using the mapping feature to ensure dynamic content. Once everything is set up, click ‘Save and Send Test Request’ to verify that the message is sent successfully. Check your WhatsApp for the confirmation message to complete the process.

5. Conclusion: Automating Order Confirmations with Pabbly Connect

In this tutorial, you learned how to automate sending WhatsApp order confirmations from WooCommerce using Pabbly Connect and Pabbly Chatflow. By setting up a webhook in WooCommerce and connecting it to Pabbly Connect, you can streamline your order confirmation process efficiently.

This integration not only saves time but also enhances customer satisfaction by providing immediate order updates. With Pabbly Connect, you can further explore other automation possibilities, making it a versatile tool for your online business.