Send Thank You Message to Your Facebook Leads on WhatsApp via WhatsApp Cloud API

Learn how to automate sending thank you messages to your Facebook leads on WhatsApp using Pabbly Connect and WhatsApp Cloud API. Step-by-step guide included. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start sending thank you messages to your Facebook leads via WhatsApp, you need to access Pabbly Connect. Begin by navigating to the Pabbly Connect website and signing up for a free account if you haven’t done so already.

Once you’ve logged in, you will be directed to the Pabbly Connect dashboard. Here, you can create a new workflow by clicking on the ‘Create Workflow’ button. Name your workflow something descriptive, like ‘Facebook Leads to WhatsApp’. This will help you identify the workflow easily in the future.

2. Setting Up the Trigger with Facebook Lead Ads

In this step, we will set up the trigger for our automation. Within your workflow, you will see a trigger window. Click on ‘Choose App’ and search for ‘Facebook Lead Ads’. From the trigger event options, select ‘New Lead Instant’. using Pabbly Connect

• Click on ‘Connect’ and select ‘Add New Connection’.
• Authorize Pabbly Connect to access your Facebook Lead Ads account.
• Select the Facebook page associated with your lead ads.
• Choose the lead generation form you want to track.

After saving these settings, click on ‘Save and Send Test Request’ to ensure that Pabbly Connect can successfully capture new leads from your Facebook ads.

3. Sending a WhatsApp Message Using WhatsApp Cloud API

After setting up the trigger, the next step is to send a WhatsApp message to the new lead. Scroll down to the action window and click on ‘Choose App’. Search for ‘WhatsApp Cloud API’ and select it. using Pabbly Connect

• Choose the action event as ‘Send Template Message’.
• Connect your WhatsApp Cloud API account by entering the required credentials.
• Select the template you created for sending thank you messages.

Make sure to map the recipient’s mobile number correctly by removing the plus sign from the phone number using Pabbly Connect’s text formatting feature. This ensures that the number is in the right format for WhatsApp.

4. Testing the Automation in Real-Time

Once you have configured both the trigger and action, it’s time to test the entire automation. Go back to the Facebook Lead Ads testing tool and create a test lead by filling out your lead generation form. using Pabbly Connect

After submitting the form, Pabbly Connect will capture the lead’s information. You should see a response in your Pabbly Connect dashboard confirming the receipt of the new lead. This is an important step to ensure that the automation is functioning as intended.

Check the WhatsApp account linked to the phone number you used in the test lead. You should receive a thank you message confirming the successful automation setup. This message will include the lead’s name as a personalized touch.

5. Conclusion: Automate Your Lead Engagement

Using Pabbly Connect to integrate Facebook Lead Ads with WhatsApp Cloud API allows you to automate sending personalized thank you messages to your leads. This not only saves time but also enhances customer engagement.

By following the steps outlined in this tutorial, you can set up a seamless workflow that sends automated messages to your leads on WhatsApp, ensuring they feel valued and connected to your business.

With Pabbly Connect, you can easily manage and automate various tasks across different applications, helping streamline your business processes effectively.