Watch Step By Step Video Tutorial Below





1. Accessing Pabbly Connect for SMS Integration

To start integrating SMS alerts with Shopify, you need to access Pabbly Connect. Open a new tab and type the URL babbly.com/connect to reach the Pabbly Connect homepage.

Once on the homepage, you will see options to either sign in or sign up for free. If you are a new user, select the “Sign Up Free” option. This will grant you 100 free tasks every month to explore Pabbly Connect and its features.

2. Creating a Workflow in Pabbly Connect

After signing in, you will land on the all Pabbly apps page. Here, click on the “Access Now” button under Pabbly Connect. This will take you to the dashboard where you can organize your automations.

  • Click on “Create Workflow” to start a new automation.
  • Select the Beta workflow builder for a more flexible experience.
  • Name your workflow, e.g., “Send SMS Notification for Successful Shopify Orders Automatically.”

After naming your workflow, click on “Create” to finalize. You will now be on the workflow page, where you can set up triggers and actions using Pabbly Connect.

3. Setting Up Shopify as a Trigger in Pabbly Connect

In the workflow page, the first step is to set up your trigger. Since we want to initiate the workflow when a new order is received on Shopify, select Shopify as your trigger app.

  • Choose “Shopify V2” and select the event as “New Order”.
  • Click on the “Connect” button to establish a connection.
  • Copy the webhook URL provided by Pabbly Connect to link Shopify with your workflow.

Now, go to your Shopify account, navigate to “Settings” and then “Notifications”. Here, you will find the option to add a webhook. Paste the copied webhook URL and select “Order Creation” as the event. Save your changes to complete the trigger setup.

4. Sending SMS Alerts Using Twilio in Pabbly Connect

After successfully setting up Shopify as your trigger, the next step is to send SMS alerts using Twilio. In Pabbly Connect, select Twilio as your action app.

For this, choose the action event as “Send SMS Message”. You will need to connect your Twilio account by entering your Account SID and Authorization Token. You can find these details in your Twilio dashboard.

  • Copy the Account SID and paste it in Pabbly Connect.
  • Do the same for the Authorization Token.
  • Enter the Twilio phone number you’ll be sending SMS from.

Once the connection is established, you can create the SMS body by mapping the customer’s name and order ID from the Shopify response. This ensures personalized SMS alerts are sent automatically.

5. Testing the Integration with Pabbly Connect

Now that your workflow is set up, it’s time to test the integration. Go back to your Shopify store and create a test order. Once the order is successfully placed, go back to Pabbly Connect to check if the SMS was sent.

You should see a positive response indicating that the SMS was sent successfully. This confirms that the integration between Shopify and Twilio through Pabbly Connect is working seamlessly.

By using this automation, you can enhance customer experience by sending instant SMS alerts for new orders. This not only keeps your customers informed but also helps in the growth of your e-commerce business.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to integrate SMS alerts for Shopify orders. By following these steps, you can automate notifications and improve customer engagement.