Send Payment Confirmation Messages on WhatsApp with Pabbly Connect

Learn how to automate payment confirmation messages on WhatsApp for bag sales using Pabbly Connect. Step-by-step guide to streamline your sales process. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Payment Confirmation

In this tutorial, we will explore how to use Pabbly Connect to automate the sending of payment confirmation messages via WhatsApp when a customer makes a purchase on your ThriveCart store. This integration streamlines communication and enhances customer experience.

Using Pabbly Connect, you can effortlessly connect your ThriveCart store with WhatsApp, ensuring that customers receive immediate confirmation of their orders. This eliminates the need for manual message sending, saving you time and effort.

2. Setting Up Pabbly Connect with ThriveCart

To begin, access Pabbly Connect by visiting the official website and signing up for a free account. Once logged in, navigate to the Pabbly Connect dashboard and create a new workflow.

• Click on ‘Create Workflow’.
• Name your workflow (e.g., ‘ThriveCart to WhatsApp’).
• Select ThriveCart as the trigger app.

After setting the trigger, you will need to connect your ThriveCart account by pasting the API token obtained from your ThriveCart settings. This establishes a connection between ThriveCart and Pabbly Connect.

3. Collecting Data from ThriveCart

Once the connection is established, the next step is to collect data from ThriveCart. This involves setting the trigger event to ‘Product Purchase’ in Pabbly Connect. This will allow you to capture essential details such as customer name, email, and phone number.

To test this, make a demo purchase on your ThriveCart store. As the order is processed, Pabbly Connect will automatically retrieve the order details. Ensure that the correct data is being captured, including the product name and customer contact information.

4. Sending Confirmation Messages via WhatsApp

For the final step, you will need to integrate Pabbly Connect with WATI, a WhatsApp API service. Select WATI as the action app and choose the ‘Send Template Message’ action event. This allows you to send pre-defined messages to customers.

• Map the customer’s WhatsApp number from the data collected.
• Select the payment confirmation template you created in WATI.
• Fill in the dynamic fields with customer-specific information.

After setting up the message parameters, send a test request through Pabbly Connect to verify that the confirmation message is sent successfully to the customer’s WhatsApp account.

5. Conclusion

In conclusion, using Pabbly Connect to automate payment confirmation messages on WhatsApp enhances your sales process significantly. This integration not only saves time but also improves customer satisfaction by providing instant order confirmations.

By following the steps outlined in this tutorial, you can effortlessly set up this automation for your bag sales or any other products you offer, ensuring a smooth communication flow with your customers.