Seamless Elementor and Zendesk Integration Using Pabbly Connect

Learn how to integrate Elementor forms with Zendesk using Pabbly Connect to automate user creation effortlessly. Follow our step-by-step guide! Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start the integration between Elementor forms and Zendesk, access Pabbly Connect by signing up for a free account. This automation tool allows you to create workflows easily without requiring coding skills.

Once logged in, navigate to your dashboard and click on the ‘Create Workflow’ button. Name your workflow appropriately, such as ‘Create Users from Elementor Form Submission in Zendesk Automatically’. This will set the foundation for your automation process.

2. Setting Up the Trigger in Pabbly Connect

The next step involves setting up the trigger in Pabbly Connect. Choose Elementor as your trigger application and select the event as ‘New Form Submission’. This event will initiate the workflow whenever a form is submitted.

After selecting the trigger event, Pabbly Connect will provide you with a webhook URL. This URL is crucial as it will be connected to your Elementor form. Follow these steps to set up the webhook:

• Copy the webhook URL provided by Pabbly Connect.
• Edit your Elementor form and navigate to the ‘Actions After Submit’ section.
• Add a webhook action and paste the copied URL in the webhook URL field.

Once you update the form, it will start waiting for responses from Pabbly Connect, allowing you to capture form submissions automatically.

3. Testing the Webhook Response

With the webhook set up, it’s time to test the integration. Fill out the Elementor form as if you were a client. For instance, enter a name, email, and organization, then submit the form.

After submission, return to Pabbly Connect to check if the data was captured successfully. You should see the response containing all the details you filled in. This confirms that the webhook is functioning correctly and is ready for the next step.

4. Connecting Zendesk in Pabbly Connect

The next phase is to connect Zendesk as the action application in Pabbly Connect. Select Zendesk from the action applications and choose the event ‘Create User’. This sets up the action that will occur after a form submission.

To establish the connection, input your Zendesk username (the email used to log in), password, and subdomain. For example, if your Zendesk URL is ‘https://yourcompany.zendesk.com’, your subdomain is ‘yourcompany’. Once entered, click ‘Save’ to connect.

Now, map the data from the Elementor form to the fields required by Zendesk. This includes the user’s name, email, and any additional information needed. Ensure that the mappings correspond to the test data received earlier from the webhook.

5. Finalizing the Integration and Testing

After mapping the data, click on ‘Save and Send Test Request’ in Pabbly Connect. This action will create a new user in Zendesk based on the submitted form data.

Check your Zendesk dashboard to confirm the new user has been added successfully. Refresh the user list to see the newly created user. This verifies that your automation is working as intended.

Once set up, you won’t need to revisit the workflow unless changes are required. The integration will run seamlessly, creating users in Zendesk automatically whenever a form is submitted through Elementor.

Conclusion

Integrating Elementor forms with Zendesk using Pabbly Connect streamlines user creation and enhances productivity. By following the steps outlined, you can automate this process effortlessly, saving time and reducing manual data entry.