Recover Lost Sales Using WhatsApp Restock Alerts (Step-by-Step Tutorial)

Learn how to recover lost sales by setting up WhatsApp restock alerts using Pabbly Chatflow. This step-by-step tutorial covers everything you need to know. Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Chatflow for WhatsApp Alerts

To recover lost sales effectively, you can leverage Pabbly Chatflow to send WhatsApp restock alerts. Start by opening your browser and navigating to Pabbly Chatflow at Pabbly.com/chatflow. If you are a new user, click on the ‘Sign Up Free’ button to create your account and receive 100 free credits monthly.

Once you have signed in, you will land on the dashboard of Pabbly Chatflow. Here, you can add your WhatsApp number using either the WhatsApp connect method or the manual token connect method. This step is crucial as it allows Pabbly Chatflow to send messages directly to your customers via WhatsApp.

2. Creating Contact Lists in Pabbly Chatflow

After setting up your WhatsApp number, the next step in Pabbly Chatflow is to create a contact list. This list will allow you to send alerts to customers who are interested in restocked items. To do this, navigate to the ‘Contacts’ section and click on the ‘Add Contacts’ button.

• Choose to add contacts individually or in bulk using a CSV file.
• After adding contacts, click on the ‘Add Contacts’ button to save.
• Create a list from your added contacts by clicking on the ‘Plus’ button and filling out the required fields.

Once your contact list is ready, you can easily send WhatsApp broadcasts to all contacts using Pabbly Chatflow. This feature is essential for notifying customers about restocked items.

3. Template Creation in Pabbly Chatflow

Next, you need to create a message template in Pabbly Chatflow that will be sent as a restock alert. Navigate to the ‘Templates’ section and click on ‘Add Template’. You can either create a template manually or use AI features provided by Pabbly Chatflow.

• Select a category for your template, such as Marketing.
• Provide a name for your template, ensuring it follows the naming guidelines.
• Add dynamic variables like customer names to personalize your messages.

Once created, submit your template for approval. After approval, you can use it in your broadcasts to inform customers when items are back in stock.

4. Setting Up Broadcasts in Pabbly Chatflow

With your contact list and template ready, you can now set up a broadcast in Pabbly Chatflow. Click on the ‘Broadcast’ section and then select ‘Add Broadcast’. Choose the type of broadcast campaign and name it, such as ‘Restock Alert Broadcast’.

Select the contact list you created earlier and choose the message type. Opt for the pre-approved template to avoid restrictions on sending messages. After selecting your template, customize the message to include the specific item that is back in stock.

5. Scheduling Your Broadcast in Pabbly Chatflow

Finally, you need to schedule your broadcast in Pabbly Chatflow. After setting up your message, you can choose to send it immediately or schedule it for a later time. If scheduling, select the desired date and time for the broadcast.

Once confirmed, click on the ‘Add Broadcast’ button to finalize the scheduling. This feature allows you to effectively manage when your customers receive restock alerts, ensuring they don’t miss out on purchasing popular items.

Conclusion

In this tutorial, we explored how to use Pabbly Chatflow to recover lost sales by setting up WhatsApp restock alerts. By following these steps, you can efficiently notify customers when products are back in stock, enhancing your sales opportunities.