Make Your WhatsApp Smarter – Build an Interactive Chatbot in Minutes!

Learn how to create an interactive WhatsApp chatbot using Pabbly Chatflow in minutes with this step-by-step tutorial. Automate responses effortlessly! Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To start building your interactive WhatsApp chatbot, first access Pabbly Chatflow by visiting Pabbly.com/chatflow. This powerful tool allows you to automate your WhatsApp responses effortlessly.

If you’re a new user, click on the ‘Sign Up Free’ option to receive 100 free credits monthly. Existing users can simply click on ‘Sign In’ to access the flow builder page. Once logged in, you can begin creating your chatbot.

2. Creating Your WhatsApp Chatbot Flow in Pabbly Chatflow

In the Pabbly Chatflow flow builder, click on the ‘Flows’ option and then select the ‘Add Flow’ button. Name your flow ‘Make Your WhatsApp Smarter’ to identify it easily. This is the starting point for your interactive chatbot.

• Click the ‘Add Flow’ button.
• Enter the flow name in the designated box.
• Enable the active toggle to ensure your flow works.

After naming your flow, you will set the trigger event. Choose ‘Keywords’ as the trigger, which allows your chatbot to respond when specific words are sent by users. Add keywords like ‘hi’ and ‘hello’ to initiate the flow.

3. Designing Responses for Your Chatbot in Pabbly Chatflow

Now that your flow is set up, it’s time to design how your chatbot will respond. In Pabbly Chatflow, you can add a welcome message and media elements to engage users. Drag the media button into your flow and upload an image relevant to your business.

• Select the media type as ‘Image’.
• Write a welcome message in the text box.
• Add quick response buttons for user interaction.

For example, your welcome message could be ‘Hello, welcome to Prime Fix Renovation! How can we assist you today?’ Then, create buttons for options like ‘Renovation Services’, ‘Book Site Visit’, and ‘Contact Support’. This interaction encourages users to engage with your chatbot effectively.

4. Collecting User Information with Pabbly Chatflow

After your welcome message is set, you will want to collect user information. In Pabbly Chatflow, you can ask users for their renovation type by creating a list button. When users select their renovation type, your chatbot can ask for their location, full name, contact number, and booking date.

Use the ‘Ask Question’ button to prompt for user input. Set custom fields for capturing user details. Ensure to save your flow regularly to avoid data loss.

For instance, ask, ‘Could you please share your location where the renovation is needed?’ Then, set up fields to capture their full name and contact number. These steps ensure you gather all necessary details to provide personalized service.

5. Finalizing Your Chatbot Flow in Pabbly Chatflow

Once all user inputs are collected, finalize your chatbot flow in Pabbly Chatflow. Create a confirmation message that summarizes the details users provided. This message can dynamically include their renovation type, location, and contact information.

For example, your confirmation message might read, ‘Your renovation consultation is confirmed. Here are your details: Name: [Full Name], Contact Number: [Contact Number], Renovation Type: [Renovation Type], Location: [Location], Booking Date: [Booking Date].’ This personalized touch enhances customer experience.

Finally, test your flow by sending the keywords you set earlier to your WhatsApp number. Ensure that the bot responds correctly and that all interactions work as intended. With Pabbly Chatflow, your WhatsApp automation is now complete and ready to serve your customers 24/7.

Conclusion

In this tutorial, we covered how to create an interactive WhatsApp chatbot using Pabbly Chatflow. By following these steps, you can automate customer interactions and enhance your business efficiency. Start building your chatbot today to provide instant responses and improve customer satisfaction!