Integrating WooCommerce with Slack and SendFox Using Pabbly Connect

Learn how to automate the process of sending Slack messages and creating SendFox contacts for updated WooCommerce orders using Pabbly Connect. Follow this detailed tutorial for seamless integration.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce and Slack Integration

To begin automating the process of sending Slack messages and creating SendFox contacts for updated WooCommerce orders, you first need to set up Pabbly Connect. This platform acts as the central integration hub, allowing you to connect various applications seamlessly.

Start by signing up for a free account on Pabbly Connect. After logging in, navigate to the dashboard where you can create a new workflow. Click on the ‘Create Workflow’ button and name your workflow, such as ‘WooCommerce to Slack to SendFox’. After naming, select the appropriate folder within your Pabbly Connect account and click ‘Create’. This action sets the foundation for your automation.

2. Triggering Workflow on Updated WooCommerce Orders

The next step involves setting up the trigger for your workflow. This is crucial as it dictates when the automation will activate. In Pabbly Connect, search for WooCommerce and select it as your app. Then, from the dropdown, choose the trigger event as ‘Order Updated’. using Pabbly Connect

• Select ‘Order Updated’ as the trigger event.
• Pabbly Connect will provide a webhook URL.
• Copy this URL to connect with your WooCommerce account.

Next, go to your WooCommerce settings in WordPress. Under the Advanced tab, click on Webhooks. Here, click on the ‘Add Webhook’ button. Name the webhook (e.g., ‘Pabbly Connect’), set the status to active, and choose the topic as ‘Order Updated’. Paste the webhook URL you copied from Pabbly Connect and save the webhook. This action connects WooCommerce with Pabbly Connect, allowing it to receive updates on order status changes.

3. Setting Filter Conditions for Order Status

After successfully connecting WooCommerce to Pabbly Connect, the next step is to implement a filter condition. This condition ensures that your automation only continues when the order status is marked as completed. In your Pabbly Connect workflow, add a new action step and select ‘Filter’.

• Choose the label for the filter as ‘Status’ from the WooCommerce response.
• Set the filter type to ‘Equals’ and the value to ‘Completed’.
• Click on ‘Save and send test request’ to validate the filter.

Once the filter is set, Pabbly Connect will only proceed with the next steps if the order status is indeed completed. This ensures that notifications and contact creation only occur for finalized orders, streamlining your workflow effectively.

4. Sending Notifications on Slack

With the filter condition in place, the next action is to send a notification message on Slack. In Pabbly Connect, add another action step and select Slack as your app. Choose the action event as ‘Send Channel Message’. using Pabbly Connect

Connect your Slack account to Pabbly Connect by clicking on ‘Connect with Slack’. You will need to authorize Pabbly Connect to access your Slack account. After connecting, select the specific channel (e.g., ‘WooCommerce Order Updates’) where you want to send the message. Create a message that includes details such as order ID, customer name, and total amount. Use the mapping feature to pull in these details from the WooCommerce response.

5. Adding Customer as a Contact in SendFox

The final step in your automation is to add the customer as a contact in SendFox. Add another action in Pabbly Connect and select SendFox as the app. Choose the action event as ‘Add Contact to List’. using Pabbly Connect

Connect your SendFox account by entering the API token, which you can generate from your SendFox account settings. Select the contact list where you want to add the customer. Map the customer details, including first name, last name, and email, from the WooCommerce order response. Once all fields are correctly mapped, click on ‘Save and send test request’ to confirm that the customer has been added successfully.

Conclusion

By following these steps, you can effectively automate the process of sending Slack messages and creating SendFox contacts for updated WooCommerce orders using Pabbly Connect. This integration not only streamlines your workflow but also enhances communication and customer engagement in your eCommerce operations.