Integrate Paperform with Telegram Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Paperform with Telegram using Pabbly Connect to automate your customer service requests easily. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Paperform and Telegram Integration

To begin integrating Paperform with Telegram, first, access Pabbly Connect. This platform allows you to create automated workflows without any coding skills. Start by logging into your Pabbly Connect account and navigate to the dashboard.

Once on the dashboard, click on the ‘Create Workflow’ button. Name your workflow something descriptive, such as ‘Send Paperform Responses to Telegram’. After naming, click the ‘Create’ button to initiate the workflow setup.

2. Setting Up the Trigger with Paperform

The next step involves configuring the trigger application, which in this case is Paperform. In the ‘Choose App’ field, select Paperform and then choose the trigger event as ‘New Form Submission’. This event will activate the workflow whenever a new form submission occurs. using Pabbly Connect

• Select Paperform as the trigger application.
• Choose the trigger event ‘New Form Submission’.
• Copy the provided webhook URL to connect with Paperform.

After copying the webhook URL, go to your Paperform dashboard, edit the form you want to connect, and navigate to the ‘After Submissions’ tab. Under integrations, select ‘Webhooks’ and paste the copied URL. Click ‘Add Webhook’ to finalize the connection.

3. Testing the Submission and Receiving Data

With the webhook set up, it’s time to test the integration. Perform a test submission on your Paperform to ensure data is correctly sent to Pabbly Connect. Fill in the form with demo data and submit it.

Once submitted, return to Pabbly Connect to verify that the data has been received. You should see the details of the submission in the ‘Response Received’ section, confirming the integration is functioning correctly.

4. Setting Up the Action to Send Messages on Telegram

After successfully testing the submission, it’s time to set up the action application, which is Telegram. In the action step, select ‘Telegram Bot’ and choose the action event as ‘Send Text Message’. Click on ‘Connect’ to establish a connection.

• Select Telegram Bot as the action application.
• Choose the action event ‘Send Text Message’.
• Create a new bot using BotFather in Telegram to get your token.

To create a bot, search for ‘BotFather’ in Telegram, send the command ‘/newbot’, and follow the prompts to name your bot and generate a username. Copy the token provided and paste it into your Pabbly Connect action setup.

5. Finalizing the Integration and Testing

Now that the bot is created and the token is set, add the bot to your Telegram group where you want to send messages. You will also need to obtain the chat ID of your group. Open the group in Telegram and copy the string of numbers that appears after the hashtag in the search bar.

In the Pabbly Connect action setup, paste the chat ID and customize your message. You can include dynamic data from the Paperform submission in the message. For example, use placeholders to insert the customer’s name and service requested.

Once everything is set, click on ‘Save and Send Test Request’ to ensure the message is sent to your Telegram group. If successful, you will see the confirmation message in Telegram. This completes the integration process, allowing you to receive real-time notifications of Paperform submissions in Telegram.

Conclusion

Integrating Paperform with Telegram using Pabbly Connect streamlines your customer service management by automating notifications for new service requests. This setup enhances communication and ensures your team is always informed.