Integrate JotForm with AiSensy Using Pabbly Connect to Send WhatsApp Messages

Learn how to integrate JotForm with AiSensy using Pabbly Connect to send WhatsApp messages automatically on new form submissions. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To start the integration process with Pabbly Connect, first, visit the Pabbly website. Click on the ‘Sign Up Free’ or ‘Sign In’ button at the top right corner. After signing in, navigate to the Pabbly Connect dashboard to begin creating your workflow.

Once you are in Pabbly Connect, locate the ‘Create Workflow’ button. Here, name your workflow something descriptive like ‘JotForm to WhatsApp’ and click on the ‘Create’ button to proceed. This sets up the foundation for sending WhatsApp messages based on JotForm submissions.

2. Set Up JotForm as the Trigger Application

In your newly created workflow on Pabbly Connect, you will see two sections: the trigger and action. Select JotForm as the trigger application. This allows Pabbly Connect to listen for new responses from your JotForm forms.

Next, choose the trigger event as ‘New Response’. This means that every time a new response is submitted in JotForm, it will trigger the action to send a WhatsApp message. Copy the webhook URL provided by Pabbly Connect to connect it with JotForm.

• Select JotForm as the application.
• Choose ‘New Response’ as the trigger event.
• Copy the webhook URL provided.

Now, head over to your JotForm dashboard, go to the settings of your form, and find the integrations section. Here, search for ‘Webhook’ and paste the copied URL. Complete the integration, which will allow Pabbly Connect to receive data whenever a new form is submitted.

3. Test the JotForm Integration

After setting up the webhook, it’s important to test the integration to ensure Pabbly Connect is receiving the data correctly. Fill out the JotForm with a sample submission, including fields like name, email, and WhatsApp number. Submit the form to see if Pabbly Connect captures this data.

Return to the Pabbly Connect dashboard, and you should see the new response captured by the webhook. It will display the details such as the first name, last name, email ID, and WhatsApp number. This confirms that your JotForm is successfully connected to Pabbly Connect.

4. Set Up WhatsApp as the Action Application

Now that you have confirmed the integration with JotForm, it’s time to set up the action application. Select ‘WhatsApp by AiSensy’ as the action application in Pabbly Connect. This will enable you to send WhatsApp messages based on the data received from JotForm.

Choose the action event as ‘Send Template Message’. You will need to connect your AiSensy account by providing the API key. To find the API key, log in to your AiSensy account and navigate to the ‘Manage’ section. Copy the API key and paste it back into Pabbly Connect to establish the connection.

• Select WhatsApp by AiSensy as the action application.
• Choose ‘Send Template Message’ as the action event.
• Provide the API key from AiSensy.

Once connected, you will need to fill out the details for the message you want to send. This includes the campaign name, template name, and the mobile number of the recipient. Map the fields from JotForm to ensure the correct data is sent in the WhatsApp message.

5. Send WhatsApp Message on New Form Submission

Finally, with everything set up, it’s time to send a WhatsApp message using Pabbly Connect. Fill in the required fields such as campaign name and template name. Use the mapped data from JotForm to personalize the message for the recipient.

After filling in the details, click on ‘Save and Send Test Request’. If everything is configured correctly, you should see a success message, and the WhatsApp message will be sent to the specified number. Check the recipient’s WhatsApp to confirm that the message has been delivered successfully.

This entire process demonstrates how Pabbly Connect streamlines the integration between JotForm and WhatsApp, allowing for efficient communication with customers upon form submission.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to integrate JotForm with AiSensy to send WhatsApp messages automatically. By following the outlined steps, you can efficiently manage customer communications and enhance response times. This integration not only saves time but also improves engagement with your audience.