Watch Step By Step Video Tutorial Below





1. Access Pabbly Connect to Start Automation

To automate WhatsApp messages for successful payments on Instamojo, you need to access Pabbly Connect. If you are a new user, visit pabbly.com/connect to sign up for a free account.

Once you log in, you will have access to the workflow builder. This is where you can create your automation by setting up triggers and actions. A trigger initiates the process, while actions are the results that follow.

2. Create a Trigger for Instamojo Payments

In the workflow builder of Pabbly Connect, click on the “Add Trigger” button. Search for “Instamojo” and select it. Choose the event as “Successful Payment” to track when a payment is completed.

After selecting the event, click on “Connect”. You will receive a webhook URL. Copy this URL and head to your Instamojo account. Go to the page settings and enable the webhook by pasting the copied URL. Ensure the information to be sent is set to successful payments.

  • Open your Instamojo account.
  • Navigate to the page settings.
  • Paste the webhook URL in the appropriate field.

After saving the settings, you will have successfully connected Instamojo with Pabbly Connect. This allows the platform to capture payment responses automatically.

3. Test the Webhook Response

To ensure that the webhook is working correctly, you need to perform a test submission. Go back to your Instamojo page and purchase a product to generate a payment.

Fill in the necessary details such as name, email, and mobile number. After completing the payment, Pabbly Connect will capture the response, including buyer details and shipping address. This is crucial for sending the automated WhatsApp message.

  • Open the product page in a new tab.
  • Complete the payment process.
  • Check back in Pabbly Connect for the captured response.

Once the response is received, you can proceed to set up the WhatsApp messaging action.

4. Send WhatsApp Message Using Pabbly Chatflow

Now that you have captured the payment details, it’s time to send an automated WhatsApp message. Click on “Add New Action Step” in Pabbly Connect and select “Pabbly Chatflow” as the action application.

Choose the event as “Send Text Message” and connect your Pabbly Chatflow account. If you haven’t created a connection before, you will need to enter your API token from the Pabbly Chatflow dashboard.

  • Go to Pabbly Chatflow and access the API settings.
  • Copy your API token and paste it into Pabbly Connect.
  • Map the recipient’s mobile number dynamically from the previous step.

Compose your message, including dynamic fields like the buyer’s name and order ID. This personalization enhances customer experience significantly.

5. Finalize Your Automation Setup

After composing the WhatsApp message, review all mapped fields to ensure accuracy. Click on “Save and Send Test Request” to send a test message to verify the setup.

Once the test is successful, you can finalize your workflow. From now on, every successful payment on Instamojo will trigger an automated WhatsApp message through Pabbly Connect and Pabbly Chatflow.

By using Pabbly Connect, you have streamlined your communication process, ensuring that customers receive timely updates about their orders.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages using Pabbly Connect and Instamojo. By setting up triggers and actions, you can enhance customer communication effortlessly. Start using Pabbly Connect today to streamline your business processes!