Learn how to create an AI assistant for your automotive business on WhatsApp using Pabbly Chatflow. Follow this step-by-step tutorial for seamless integration. Create intelligent chat experiences that delight users while collecting valuable information and moving prospects through your sales process.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your AI Assistant

To create an AI assistant for your automotive business using Pabbly Chatflow, start by visiting the Pabbly Chatflow website. If you are a new user, you can sign up for free and receive 100 credits each month to explore its features.

Once you are on the Pabbly Chatflow landing page, click on the ‘Access Now’ button to log in to your account. If you already have an account, simply enter your credentials to access the dashboard where you can create your AI assistant.

2. Creating Your AI Assistant in Pabbly Chatflow

After logging into Pabbly Chatflow, navigate to the ‘Assistant’ section. Here, click on the ‘Add Assistant’ button to start creating your AI assistant specifically designed for your automotive company.

  • Name your assistant to reflect its purpose, such as ‘Assistant for Automotive Company’.
  • Fill in the required fields such as instructions, knowledge source, and assistant interface.
  • Choose the type of AI agent you wish to create, selecting options that fit your business needs.

Once these initial settings are configured, your AI assistant will be set up to respond to customer inquiries effectively.

3. Configuring Your AI Assistant Settings

In Pabbly Chatflow, configuring your AI assistant is crucial for its performance. You’ll need to set the instruction type, which can be selected as ‘AI Agent’. This will define how the assistant interacts with customers.

Next, configure the AI settings, including the temperature setting that controls the creativity level of responses. For example, setting it to 0.5 allows for a balance of creativity and focus in replies. Make sure to enter your OpenAI API key to connect your assistant with the AI model.

  • Select the AI model, such as GPT-3, depending on your subscription.
  • You can toggle options for header/footer messages and fallback messages for unresponsive tokens.

Completing these configurations ensures your assistant is ready to handle inquiries effectively.

4. Setting Up Knowledge Source for Your Assistant

The knowledge source is a key component in Pabbly Chatflow for your AI assistant. This section allows you to upload documentation that contains all necessary information about your automotive business, such as services, pricing, and customer support details.

Upload your knowledge base in either .txt or .pdf format. Ensure the file contains comprehensive information to assist the AI in responding accurately to customer inquiries. If your knowledge base includes images, remember that it is limited to 10 pages.

Click the upload button to add your knowledge base. Check the knowledge sources section to confirm that your file has been uploaded successfully.

With a well-prepared knowledge source, your AI assistant will be equipped to provide detailed responses to customer questions.

5. Testing Your AI Assistant on WhatsApp

To ensure your AI assistant is functioning correctly, test it by asking questions through WhatsApp. Using your WhatsApp number, send inquiries like ‘What is the price of your best SUV?’ and observe how quickly the Pabbly Chatflow assistant responds.

Your assistant should provide instant replies based on the knowledge base you uploaded. For instance, it might respond with details about various SUV models and their prices. This testing phase confirms that your AI assistant is ready to assist customers effectively.

Ask about different vehicle types or services offered by your automotive company. Ensure the assistant provides accurate and helpful information based on your knowledge source.

Once satisfied with its performance, you can fully activate your AI assistant to handle inquiries automatically.

Conclusion

Creating an AI assistant for your automotive business using Pabbly Chatflow is an efficient way to manage customer inquiries on WhatsApp. By following the steps outlined in this tutorial, you can set up an effective assistant that responds to queries instantly, enhancing customer satisfaction.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.