Learn how to build a WhatsApp AI Assistant for free using Pabbly Chatflow. Follow our step-by-step tutorial to automate your WhatsApp inquiries effectively. Learn how to create intelligent chat workflows that provide instant customer support while qualifying leads 24/7 without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow to Build Your WhatsApp AI Assistant

To create your WhatsApp AI Assistant, start by accessing Pabbly Chatflow. Open a new tab and navigate to pabby.com/chatflow. This will lead you to the Pabbly Chatflow landing page where you can either sign in or sign up for free.

If you are a new user, click on the sign-up option. You will receive 100 free credits that allow you to create your AI assistant. Once signed up, click the ‘Access Now’ button to enter the Pabbly Chatflow dashboard.

2. Creating Your AI Assistant in Pabbly Chatflow

After logging into Pabbly Chatflow, locate the AI Assistant section. Click on the ‘Add Assistant’ button to start creating your assistant. Name your assistant, for example, ‘WhatsApp AI Assistant’. This name can be customized based on your business needs.

  • Choose the instruction type as ‘AI Agent’.
  • Set the temperature to 0.5 for balanced responses.
  • Select ‘Open AI’ as the AI option and choose the model as ‘GPT-3 Mini’.

Next, enter the API key from your OpenAI account. Ensure your OpenAI account is paid to send responses through WhatsApp. After entering the API key, click the ‘Connect’ button to finalize your assistant’s setup.

3. Configuring Assistant Settings in Pabbly Chatflow

With your assistant created, it’s time to configure the settings in Pabbly Chatflow. You can add header and footer messages, set stop keywords, and adjust retry attempts according to your preferences. The fallback message will be sent if the API key fails to work properly.

Next, create a knowledge source that details your business. This knowledge base can be extensive, allowing you to upload text files or PDFs explaining your services. Click the button to upload your knowledge base and ensure it is comprehensive for effective responses.

  • You can upload text files without a page limit.
  • PDFs can contain images but are limited to 10 pages.

Once your knowledge base is uploaded, you can customize the assistant interface, including brand name and colors, to match your business identity.

4. Testing Your WhatsApp AI Assistant

After configuring your assistant in Pabbly Chatflow, it’s time to test its functionality. Open WhatsApp and ask your assistant a question, such as ‘Are Lush Berry products authentic and safe to use?’. Wait a few seconds for the AI to respond.

You should receive a detailed reply confirming the authenticity and safety of your products. Continue testing by asking various questions related to your business, such as product expiry dates and sample sizes.

Ask about the manufacturing and expiry dates of your products. Inquire if sample sizes are available for your products.

Ensure that the assistant provides accurate and prompt responses to all queries, demonstrating its effectiveness in automating customer interactions.

5. Enabling Auto Replies in Pabbly Chatflow

To further enhance your assistant’s functionality, navigate to the settings in Pabbly Chatflow and find the inbox settings section. Scroll down to enable the AI auto-reply settings. Select the contact list for which you want to activate the assistant.

You can choose to enable the assistant for all contacts or specific ones. If you want to assign the assistant to a specific contact, go to the inbox, select the chat, and toggle the assistant option on. This will ensure that your assistant is ready to respond to customer inquiries automatically.

By following these steps, you can effectively automate your WhatsApp conversations using Pabbly Chatflow, allowing you to focus on other aspects of your business.

Conclusion

In this tutorial, you learned how to create a WhatsApp AI Assistant using Pabbly Chatflow. By following the detailed steps, you can automate your customer inquiries effectively and enhance your business communication.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.