How to Use WhatsApp Chatbot to Collect Leads for Real Estate Business

Learn how to integrate WhatsApp Chatbot for your real estate business using Pabbly Chatflow to effectively collect leads and automate customer interactions. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

1. Getting Started with Pabbly Chatflow

To create a WhatsApp chatbot for your real estate business, the first step is to access Pabbly Chatflow. This platform allows you to automate interactions and collect leads without manual effort. Start by visiting the Pabbly Chatflow website and signing up for a free account to access its features.

Once you are on the landing page of Pabbly Chatflow, you will see options to sign up or sign in. If you are a new user, click on the ‘Sign up for free’ button. After creating your account, log in to access the dashboard where you can manage your WhatsApp numbers and chatbot flows.

2. Adding Your WhatsApp Number in Pabbly Chatflow

After signing in, the next step in using Pabbly Chatflow is to add your WhatsApp number. Click on the ‘Add WhatsApp Number’ button on the dashboard. You will have options for WhatsApp connect and manual token connect. Choose the method that suits you best.

• Select ‘WhatsApp Connect’ for easier integration.
• If you prefer manual setup, opt for ‘Manual Token Connect’.

Once your WhatsApp number is added successfully, you can start creating your chatbot flow. This ensures that your leads can reach you anytime via WhatsApp, enhancing customer interaction for your real estate business.

3. Creating Your Chatbot Flow with Pabbly Chatflow

To create a chatbot flow in Pabbly Chatflow, navigate to the flow builder page by selecting the flow feature. Click on the ‘Add Flow’ button and name your flow appropriately, such as ‘WhatsApp Chatbot to Collect Leads for Real Estate Business’. This name should reflect the purpose of your chatbot.

In the flow builder, you will see options for trigger events. Choose ‘keywords’ as the trigger type to initiate the conversation when a customer sends a specific message. Enter the keyword that will start the interaction, such as “property”. This will allow your chatbot to recognize when a customer is interested in real estate.

• Add a welcome message with media to greet customers.
• Include action buttons like ‘Buy Property’, ‘Rent Property’, and ‘Sell Property’ for easy navigation.

After setting up your initial message and buttons, you can further customize the flow by dragging and dropping additional actions like asking questions related to the customer’s property needs. This customization is crucial for collecting specific details from leads.

4. Collecting Lead Details through the Chatbot

Once your chatbot flow is established in Pabbly Chatflow, you can start collecting lead details effectively. For each action button, you will configure questions to gather information such as location, type of property, budget, and contact details. This structured approach ensures that you capture all necessary information without missing potential leads.

For instance, when a user clicks on ‘Buy Property’, the chatbot can ask:

What is the location and city? What type of property are you looking for? What is your price range?

After collecting all the details, send a confirmation message thanking the user and informing them that your team will contact them shortly. This process not only enhances customer experience but also ensures that you have all the information needed to follow up effectively.

5. Activating Your Chatbot in Pabbly Chatflow

Finally, after setting up all the necessary questions and responses in Pabbly Chatflow, it’s time to activate your chatbot. Ensure that you review all the steps and save your flow. Activation is crucial as it allows your chatbot to start functioning in real-time, providing assistance to customers 24/7.

Do not forget to test your chatbot by sending the initial keyword message through WhatsApp to see how it performs. This testing phase is essential to ensure that all responses and flows are working as intended. Once confirmed, your WhatsApp chatbot is ready to collect leads efficiently for your real estate business.

With the automation provided by Pabbly Chatflow, you can now handle customer inquiries seamlessly, making your real estate operations much more efficient and effective.

Conclusion

Using Pabbly Chatflow to create a WhatsApp chatbot for your real estate business allows you to automate lead collection and enhance customer interactions. By following the steps outlined above, you can set up an efficient system that operates 24/7, ensuring that you never miss a potential lead. Start leveraging this powerful tool today!