How to Use WhatsApp Chatbot to Collect Donations for NGOs with Pabbly Chatflow

Learn how to create a WhatsApp chatbot for NGOs to collect donations using Pabbly Chatflow and Pabbly Chatflow. Step-by-step tutorial included. Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Create Your WhatsApp Chatbot Using Pabbly Chatflow

To create a WhatsApp chatbot that collects donations for your NGO, you will use Pabbly Chatflow. Begin by visiting the Pabbly Chatflow website and signing in or signing up for a free account. Once logged in, you can access the flow builder to start creating your chatbot.

In the flow builder, click on the ‘Create Flow’ button and name your flow. Choose a trigger event to start the conversation, such as keyword matching. This allows your bot to respond automatically when it receives specific messages from donors.

2. Set Up Integration for Your WhatsApp Chatbot with Pabbly Chatflow

After creating your flow in Pabbly Chatflow, you will need to set up the conversation flow for your chatbot. This includes defining how the bot will respond to donor inquiries. For instance, when a donor sends a message like ‘I want to donate,’ the bot should reply with a thank-you message and donation options.

• Configure the bot to send an image and a thank-you message.
• Add buttons for donation amounts such as 500, 1000, and other.
• Use contact custom fields to save donor responses.

Once the bot is configured, you can test it by sending a message to see how it responds. This ensures that the integration works smoothly and donors receive the correct information.

3. Connect Your WhatsApp Chatbot to Google Sheets Using Pabbly Connect

Next, you will connect your WhatsApp chatbot to Google Sheets using Pabbly Connect. This integration allows you to automatically store donor details in a spreadsheet. To do this, create a new workflow in Pabbly Connect and set the trigger application to Pabbly Chatflow.

For the action step, select Google Sheets and choose the option to add a new row. Map the fields from your chatbot, such as donor’s full name, phone number, and donation amount to the corresponding columns in your Google Sheets. This way, every time a donation is made, the details will be logged automatically.

4. Test Your Automation with Pabbly Chatflow and Pabbly Connect

Once you have set up your automation, it’s crucial to test it. Send a test message to your WhatsApp chatbot and follow the donation process to ensure that all steps work as intended. Check your Google Sheets to confirm that the donor details appear correctly. using Pabbly Connect

If the test is successful, your WhatsApp chatbot is now fully operational, allowing you to collect donations seamlessly. You can continue to refine your chatbot and add more features as needed.

5. Conclusion: Collect Donations Efficiently Using Pabbly Chatflow

In conclusion, using Pabbly Chatflow and Pabbly Connect to create a WhatsApp chatbot for collecting donations is a straightforward process. By following the steps outlined above, you can automate donor interactions and efficiently manage donations for your NGO.

This integration not only saves time but also enhances the donor experience by providing instant responses and easy payment options. Start using Pabbly Chatflow today to streamline your donation collection process.