Learn how to automate travel appointments and bookings using Pabbly Chatflow and Pabbly Chatflow with WhatsApp chatbot integration. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To begin using Pabbly Chatflow for scheduling travel appointments, you first need to access the platform. Simply type www.Pabbly.com/chatflow in your browser’s address bar. This will take you to the Pabbly Chatflow landing page.

On the landing page, you will see options to either sign in or sign up for a free account. For new users, click on the ‘Sign Up Free’ button. Existing users can directly log in. Once logged in, you will find access to various Pabbly applications, including Pabbly Chatflow, which you will use to create your WhatsApp chatbot.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

After accessing Pabbly Chatflow, you will need to create a flow for your WhatsApp chatbot. Click on the ‘Flows’ option in the sidebar to navigate to the flow builder page. Here, select the ‘Add Flow’ button to create a new flow. using Pabbly Connect

  • Provide a name for your flow, such as ‘WhatsApp Chatbot for Travel Bookings’.
  • Set the trigger event to ‘Keyword Regex Match’ to initiate the chatbot when a specific keyword is entered.
  • Enter the keyword, for example, ‘hello’, to start the chatbot interaction.

Once your keyword is set, you can start designing the chatbot’s response. Use the drag-and-drop interface to add a list message that welcomes users and presents them with booking options. This setup is crucial for guiding users through the booking process effectively.

3. Integrating Pabbly Connect for Data Handling

To manage and store user responses, integration with Pabbly Connect is essential. After setting up your chatbot flow, you will need to connect it to Pabbly Connect. This allows you to save user data, such as names and email addresses, to a Google Sheet.

In your flow, add an API request action after the user inputs their information. This action will require you to paste the webhook URL from Pabbly Connect, which you can obtain by creating a new workflow in Pabbly Connect. Ensure to select the correct trigger event, such as ‘New Message Received’ from Pabbly Chatflow.

  • Select the action app as Google Sheets in Pabbly Connect.
  • Choose the action event as ‘Add New Row’ to store user data.
  • Map the fields from the chatbot responses to the corresponding columns in your Google Sheet.

By completing these steps, you ensure that all booking details are automatically recorded, enhancing efficiency and accuracy in handling customer information.

4. Testing Your WhatsApp Chatbot Integration

Once your chatbot and integrations are set up, it’s time to test the entire workflow. Send a message to your WhatsApp number that triggers the chatbot, such as ‘book a flight’. The chatbot should respond with a welcome message and prompt for the service type. using Pabbly Connect

Follow the prompts in the chatbot to enter your travel destination, full name, and email address. After submitting this information, the chatbot should confirm the booking and provide a personalized message based on your input.

Verify that the confirmation message includes the destination you provided. Check your Google Sheet to ensure that all user data is correctly saved.

This step is crucial to ensure that the automation works seamlessly and that customers receive accurate booking confirmations.

5. Conclusion: Automate Travel Bookings with Pabbly Chatflow

In conclusion, using Pabbly Chatflow to create a WhatsApp chatbot for scheduling travel appointments is an efficient way to automate your booking process. By integrating with Pabbly Connect, you can easily manage customer data and ensure a smooth user experience.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

Follow the steps outlined in this tutorial to set up your own WhatsApp chatbot and streamline your travel agency’s operations. With Pabbly Chatflow, you can enhance customer interaction and improve service delivery without manual intervention.