Learn how to integrate Acuity Scheduling with WhatsApp using Pabbly Connect for automated appointment confirmations. Step-by-step guide included. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Appointment Scheduling

To start integrating Acuity Scheduling with WhatsApp, you need to access Pabbly Connect. This platform serves as the central hub for managing your integrations seamlessly.

Begin by signing up or logging into your Pabbly Connect account. Once logged in, navigate to the dashboard to initiate the integration process.


2. Setting Up Acuity Scheduling in Pabbly Connect

In this section, we will configure Acuity Scheduling within Pabbly Connect. First, select the Acuity Scheduling app from the list of available applications.

  • Choose the trigger event, such as ‘New Appointment’.
  • Connect your Acuity Scheduling account by providing the necessary API credentials.
  • Test the connection to ensure everything is set up correctly.

After successfully connecting Acuity Scheduling, you will be able to capture appointment details that will be sent via WhatsApp. Make sure to save your settings in Pabbly Connect.


3. Integrating WhatsApp for Confirmation Messages

Next, we will integrate WhatsApp to send confirmation messages. In Pabbly Connect, select WhatsApp as the action app.

Choose the action event ‘Send Message’ and connect your WhatsApp account. You will need to input the WhatsApp number and the message template that will be sent to customers.

  • Specify the message format, which includes appointment details such as date, time, and location.
  • Ensure that the WhatsApp number includes the country code.
  • Test the WhatsApp integration to confirm that messages are being sent correctly.

Once the integration is complete, Pabbly Connect will automatically send confirmation messages to customers upon appointment booking.


4. Finalizing and Testing the Integration

After setting up both Acuity Scheduling and WhatsApp in Pabbly Connect, it’s essential to finalize the integration. Review all settings to ensure accuracy.

Conduct a test appointment to see if the confirmation message is sent successfully via WhatsApp. This step is crucial to verify that both applications are communicating effectively through Pabbly Connect.

If the test is successful, you can start using this integration for real appointments. Remember to monitor the system for any issues and make adjustments as necessary.


5. Benefits of Using Pabbly Connect for Appointment Management

Utilizing Pabbly Connect for integrating Acuity Scheduling with WhatsApp offers numerous advantages. It automates the communication process, saving time and reducing errors.

Additionally, it enhances customer experience by providing instant confirmation messages. This integration ensures that customers are always informed about their appointments, leading to better satisfaction.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.


In conclusion, integrating Acuity Scheduling with WhatsApp using Pabbly Connect streamlines appointment management and enhances customer communication. Follow the steps outlined in this tutorial to set up your automated confirmation system effectively.