How to Set Up Webhook Inside Twilio Using Pabbly Connect

Learn how to set up a webhook inside Twilio using Pabbly Connect to capture SMS details effectively. Follow this step-by-step tutorial. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Twilio Integration

To set up a webhook inside Twilio, you first need to access Pabbly Connect. This platform acts as a bridge to connect your Twilio account with other applications. Start by logging into your Pabbly Connect account and navigating to the trigger window.

Once you are in Pabbly Connect, search for Twilio as your trigger application. Select it, and then choose the trigger event as ‘New SMS’. This event will activate whenever a new SMS is received on your registered Twilio number.

2. Configuring the Webhook URL in Twilio

After selecting the trigger event in Pabbly Connect, you will receive a Webhook URL. This URL is crucial as it connects your Twilio account to Pabbly Connect. Next, log into your Twilio account and navigate to the Phone Numbers section.

• Go to the ‘Manage’ section.
• Select ‘Active Numbers’.
• Click on the number you wish to configure.

Inside the configuration settings, scroll down to the Messaging Configuration section. Here, select ‘Webhook’ from the dropdown menu in the ‘Message Comes In’ field. Paste the Webhook URL you copied from Pabbly Connect into the URL field and save your configuration.

3. Testing the Webhook Integration

With the webhook configuration completed in Twilio, the next step is to test the integration using Pabbly Connect. Go back to your Pabbly Connect dashboard, where it will indicate that it is waiting for a Webhook response. To generate a test response, send an SMS to your Twilio number.

For example, send an SMS saying, ‘Hello, I am a demo user interested in your services.’ After sending the SMS, return to Pabbly Connect to see if the SMS details have been captured. You should see the SMS SID, the status of the SMS, and the content of the message displayed in Pabbly Connect.

4. Capturing SMS Details in Pabbly Connect

Once the SMS is received, Pabbly Connect will display all the relevant details from the SMS. This includes the SMS SID, the sender’s number, and the message body. This real-time capture allows you to automate further actions based on the incoming SMS.

For instance, you can set up actions within Pabbly Connect to forward this SMS to another application or store the details in a database. This enables streamlined workflows and enhances productivity by automating repetitive tasks.

5. Conclusion

In conclusion, setting up a webhook inside Twilio using Pabbly Connect is a straightforward process. By following the steps outlined, you can efficiently capture SMS details and automate your workflows. This integration not only saves time but also enhances communication management.

Utilizing Pabbly Connect for such integrations opens up numerous possibilities for automating various applications, making it a powerful tool for your business needs.