How to Send WooCommerce Order Confirmation SMS using KrispCall via Pabbly Connect

Learn how to send WooCommerce order confirmation SMS using KrispCall through Pabbly Connect. Follow this detailed tutorial for seamless integration. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WooCommerce Order Confirmation SMS

To send WooCommerce order confirmation SMS using Pabbly Connect, start by accessing the platform. Type in ‘Pabbly.com/connect’ in your browser to reach the login page.

Once there, you can either sign in if you’re an existing user or click on ‘Sign up for free’ if you are new. Pabbly Connect offers 100 free tasks each month, making it an excellent choice for automation.

2. Creating a New Workflow in Pabbly Connect

After signing in, navigate to your dashboard and click on the ‘Create Workflow’ button located in the right-hand corner. Name your workflow as ‘Send WooCommerce Order Confirmation SMS using KrispCall’ for clarity.

• Select a folder for organization; in this case, choose ‘WooCommerce to KrispCall Automation’.
• Click ‘Create’ to set up your new workflow.

This sets the stage for your automation process, where Pabbly Connect will act as the bridge between WooCommerce and KrispCall.

3. Setting Up Trigger and Action in Pabbly Connect

In this step, you will define the trigger and action for your workflow. The trigger application will be WooCommerce, with the event set to ‘New Order Created’. This means every time a new order is placed, the workflow will initiate.

Next, set up the action application as KrispCall, with the action event being ‘Send SMS’. This configuration ensures that once an order is created, an SMS will be sent automatically.

• Search for WooCommerce in the trigger section and select ‘New Order’.
• In the action section, choose KrispCall and select the ‘Send SMS’ action.

At this point, you have successfully set up the trigger and action in Pabbly Connect, which is crucial for the automation to work.

4. Connecting WooCommerce with Pabbly Connect

To link WooCommerce with Pabbly Connect, you need to create a webhook. Navigate to your WordPress dashboard, go to WooCommerce settings, and then to the Advanced tab.

Under the Advanced section, select Webhooks and create a new webhook. Name it ‘WooCommerce Order’ and set the status to active. For the topic, choose ‘Order Created’ and paste the webhook URL provided by Pabbly Connect.

Click ‘Save Webhook’ to complete the setup. You should see a message confirming the webhook was updated successfully.

Now, whenever a new order is created in WooCommerce, the details will be sent to Pabbly Connect, triggering the SMS automation.

5. Testing the Automation with Pabbly Connect

To ensure everything is working correctly, create a test order on your WooCommerce store. Go through the checkout process and place an order to generate a new order event.

Once the order is placed, return to Pabbly Connect. You should see a response indicating that the new order data has been received. This response includes details such as the order amount, customer information, and shipping details.

Use the details from the response to map the SMS content, such as customer name, order details, and payment method. Click ‘Save’ and then send a test SMS to confirm the functionality.

After successful testing, your automation is complete! Now, every time a new order is created, a confirmation SMS will be sent to the customer automatically via Pabbly Connect.

Conclusion

In this tutorial, we covered how to send WooCommerce order confirmation SMS using KrispCall through Pabbly Connect. By following these steps, you can automate your order confirmation process seamlessly. Enjoy the benefits of automated SMS notifications for your WooCommerce store!