Learn how to automate sending WhatsApp messages with quick reply buttons using Pabbly Connect and Google Sheets. Step-by-step guide included. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To send WhatsApp messages with quick reply buttons, you first need to access Pabbly Connect. This platform allows you to automate tasks without any coding skills. Simply visit the Pabbly Connect homepage and sign in or create a new account to get started.

Once you are logged in, you will see various options. Click on the ‘Access Now’ button under Pabbly Connect to enter the dashboard where you can create workflows connecting Google Sheets and WhatsApp Cloud API.

2. Creating Your Workflow in Pabbly Connect

In Pabbly Connect, creating a workflow is straightforward. Click on the ‘Create Workflow’ button and name your workflow, such as ‘Send Automated WhatsApp Messages from Google Sheets with Buttons’. Select a folder to organize your workflow efficiently.

  • Name your workflow appropriately.
  • Choose a folder for better organization.

After naming, you will set up a trigger. Select Google Sheets as the trigger application and choose the event ‘New or Updated Spreadsheet Row’. This will ensure that every time you add data to your Google Sheets, it triggers the workflow to send a WhatsApp message.

3. Connecting Google Sheets to Pabbly Connect

To connect Google Sheets with Pabbly Connect, you will need to set up a webhook. Copy the provided webhook URL from Pabbly Connect and go to your Google Sheets. Under the ‘Extensions’ menu, find the Pabbly Connect Webhooks add-on and set it up.

  • Access Google Sheets and navigate to Extensions > Add-ons.
  • Install the Pabbly Connect Webhooks add-on if not already installed.
  • Paste the copied webhook URL in the initial setup of the add-on.

Set your trigger column in Google Sheets. This column will determine when to send data to Pabbly Connect. Once the setup is complete, test the connection by sending a test response to ensure everything is working correctly.

4. Setting Up WhatsApp Cloud API in Pabbly Connect

After successfully connecting Google Sheets, the next step is to set up the WhatsApp Cloud API in Pabbly Connect. Select WhatsApp Cloud API as your action application and choose the action event ‘Send Template Message’. This allows you to send personalized messages with quick reply buttons.

For this, you need to create a new connection by entering your WhatsApp Cloud API token, phone number ID, and WhatsApp Business Account ID. These details can be found in your WhatsApp Cloud API setup on the Meta for Developers site.

Enter your API token from the WhatsApp Cloud API. Input your phone number ID. Provide your WhatsApp Business Account ID.

Once the connection is established, you can create a message template that includes quick reply buttons. After creating the template, ensure it is approved by WhatsApp before using it in your workflow.

5. Sending WhatsApp Messages with Quick Reply Buttons

Now that your workflow is set up, you can start sending WhatsApp messages using Pabbly Connect. Select your approved template in the action step, and map the WhatsApp number and other variables from the Google Sheets data to personalize the message.

Finally, test the workflow by sending a message to ensure everything is functioning as expected. The message will include quick reply buttons that lead customers to your website or allow them to call you directly.

Map the recipient’s WhatsApp number dynamically. Customize the message body with variables. Ensure buttons are correctly linked to actions.

Once tested, you can use the automation to send messages to all your customers seamlessly. This entire process showcases how Pabbly Connect simplifies the integration of Google Sheets and WhatsApp Cloud API for efficient communication.

Conclusion

This tutorial demonstrated how to send WhatsApp messages with quick reply buttons using Pabbly Connect. By integrating Google Sheets and WhatsApp Cloud API, you can automate customer communication effortlessly, enhancing engagement and efficiency.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.