How to Send WhatsApp Messages to Justdial Leads Using Pabbly Chatflow

Learn how to automate sending WhatsApp messages to Justdial leads using Pabbly Connect and Pabbly Connect in this detailed tutorial. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating WhatsApp messages to your Justdial leads, you first need to access Pabbly Connect. Simply type in the URL Pabbly.com/connect in your browser. Here, you will see options to sign in or sign up for free.

If you are a new user, click on the ‘Sign Up for Free’ button to create an account. Existing users should click on ‘Sign In’ to log into their accounts. After logging in, you will be directed to the dashboard of Pabbly Connect, where you can create new workflows for your automation needs.

2. Creating a New Workflow in Pabbly Connect

Once you are on the dashboard of Pabbly Connect, click on the ‘Create Workflow’ option. A dialog box will appear asking for a name for your workflow. Enter a descriptive name like ‘Send WhatsApp Messages to Justdial Leads’.

• Choose a relevant folder for your workflow, such as ‘WhatsApp Marketing Automation’.
• Click on ‘Create’ to proceed to the next step.

This will open a new screen with two main sections: Trigger and Action. The trigger will be set to capture new leads from Justdial, while the action will be to send WhatsApp messages through Pabbly Chatflow.

3. Setting Up Trigger and Action for Integration

In this step, you will set up the trigger for your workflow using Pabbly Connect. Select Justdial as your trigger application and choose the trigger event as ‘New Leads’. This means that every time a new lead comes in from Justdial, the automation will be activated.

To complete the setup, you will receive a webhook URL that needs to be configured in your Justdial account. Since Justdial does not allow direct webhook configuration through its user interface, you must contact your Justdial account manager and provide them with this URL. Once they set it up, your connection between Justdial and Pabbly Connect will be established successfully.

4. Sending WhatsApp Messages Using Pabbly Chatflow

After configuring the trigger, it’s time to set up the action step in Pabbly Connect. Select Pabbly Chatflow as your action application and choose the action event as ‘Send Template Message’. This allows you to send personalized messages to your leads.

• Connect your Pabbly Chatflow account by entering your API key.
• Map the recipient’s mobile number dynamically from the lead data captured in the previous step.

Finally, select the template you created in Pabbly Chatflow, fill in the required fields, and click on ‘Save and Send Test Request’. This will send a test message to the lead, confirming that your automation is working correctly.

5. Managing Leads and Replies in Pabbly Chatflow

With your automation set up, you can now manage all your leads and their responses within Pabbly Chatflow. You can view sent messages, check their delivery status, and read replies directly from the inbox feature.

Keep in mind that WhatsApp has certain limitations. If a lead does not reply within 24 hours, you can only send two follow-up messages to avoid being flagged for spam. This ensures that your communication remains compliant with WhatsApp’s guidelines.

Conclusion

This tutorial demonstrated how to automate sending WhatsApp messages to Justdial leads using Pabbly Connect and Pabbly Chatflow. By following these steps, you can streamline your lead management process and enhance communication with your customers effectively.