How to Send WhatsApp Messages on Successful Payments – Razorpay WhatsApp Integration Using Pabbly Connect

Learn how to integrate Razorpay with WhatsApp using Pabbly Connect for automated payment notifications. Step-by-step guide included. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Razorpay WhatsApp Integration

In this tutorial, we will demonstrate how to use Pabbly Connect to send WhatsApp messages upon successful payments made through Razorpay. This integration automates the process of notifying users about their successful transactions.

Pabbly Connect acts as the bridge between Razorpay and WhatsApp, allowing you to streamline your communication with customers. By automating this process, you can save time and ensure that your customers receive timely updates regarding their payments.

2. Setting Up Pabbly Connect with Razorpay

To begin, log into your Pabbly Connect account. Once logged in, navigate to the dashboard and click on ‘Create Workflow’. You will be prompted to name your workflow, for example, ‘Razorpay to WhatsApp Integration’.

• Log into your Pabbly Connect account.
• Click on ‘Create Workflow’.
• Name your workflow appropriately.

Next, select Razorpay as the trigger app and set the trigger event to ‘Payment Captured’. This will allow Pabbly Connect to capture payment details whenever a transaction is successfully completed on Razorpay.

3. Integrating Razorpay with Pabbly Connect

After setting up the trigger, you need to configure Razorpay to send data to Pabbly Connect. Go to your Razorpay dashboard, navigate to settings, and select ‘Webhooks’. Here, you will add a new webhook URL provided by Pabbly Connect.

• Access Razorpay dashboard.
• Go to settings and choose ‘Webhooks’.
• Paste the webhook URL from Pabbly Connect.

Once the webhook is created, make a test payment in Razorpay to ensure that the data is being captured correctly by Pabbly Connect. This step is crucial to verify that the integration is working as intended.

4. Creating a User in Thinkific via Pabbly Connect

With the payment data captured, the next step is to create a user in Thinkific. In Pabbly Connect, add an action step and select Thinkific as the application. Choose the action event ‘Create User’ to enroll the customer into a course.

Fill in the required fields such as first name, last name, email, and phone number. This information will be mapped from the Razorpay payment data captured earlier. After entering all necessary details, click on ‘Save and Send Test Request’ to create the user in Thinkific.

5. Sending WhatsApp Messages via Pabbly Connect

Finally, to notify the user about their enrollment, we will send a WhatsApp message using Pabbly Connect. Add another action step and select the WhatsApp integration. Choose ‘Send Template Message’ as the action event.

Map the WhatsApp number and the message template parameters required for the message. The message can include the user’s name and course details. Click on ‘Save and Send Test Request’ to send the message. This ensures that the user receives confirmation of their enrollment immediately after payment.

Conclusion

Using Pabbly Connect, you can efficiently automate the process of sending WhatsApp messages for successful payments made through Razorpay. This integration not only saves time but also enhances customer communication by providing instant notifications.