How to Send WhatsApp Messages for WooCommerce Purchases Using Pabbly Connect

Learn how to automate WhatsApp messages for WooCommerce purchases using Pabbly Connect. This step-by-step tutorial covers every detail of the integration process. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce Integration

To send WhatsApp messages for a particular product purchased in WooCommerce, you first need to set up Pabbly Connect. This integration platform allows you to automate workflows without coding. Start by visiting the Pabbly Connect dashboard and creating a free account.

Once logged in, click on the ‘Create Workflow’ button. Name your workflow, for example, ‘WooCommerce to WhatsApp Automation,’ and click ‘Create’. This will set the stage for your automation process using Pabbly Connect.

2. Configuring the Trigger with WooCommerce

In this section, you’ll set up the trigger for your workflow using Pabbly Connect. Select WooCommerce as the trigger application and choose the event ‘New Order Created’. This event will notify your workflow whenever a new order is placed.

• Choose the app: WooCommerce
• Select the trigger event: New Order Created
• Copy the webhook URL provided by Pabbly Connect

Next, navigate to your WooCommerce settings in WordPress. Under the ‘Advanced’ tab, find the ‘Webhooks’ option and click ‘Add Webhook’. Here, paste the webhook URL you copied from Pabbly Connect and set the status to active. This step establishes a connection between WooCommerce and Pabbly Connect.

3. Capturing Order Details for WhatsApp Notification

Once the webhook is set up, you need to capture the order details. Click on the ‘Recapture Webhook Response’ button in Pabbly Connect. This action will allow you to test the connection by placing a dummy order in your WooCommerce store.

After placing an order, you should see the order details in the response section of Pabbly Connect. This includes the product name, customer details, and their WhatsApp number. This data is crucial for sending the confirmation message.

4. Filtering for Specific Products Before Sending Messages

In this step, you will set up a filter in Pabbly Connect to ensure that WhatsApp messages are only sent for specific products. Use the filter action to check if the product purchased matches the desired item, such as a ‘Drone HD Camera’.

• Select the filter action in Pabbly Connect
• Set the condition to match the product name
• Test the filter to ensure it works correctly

If the filter condition is met, proceed to the next step to send the WhatsApp message. This filtering ensures that only relevant orders trigger notifications.

5. Sending WhatsApp Messages Using Cloud API

Now that your workflow is configured, it’s time to send the WhatsApp message. Choose the WhatsApp Cloud API as the action application in Pabbly Connect. Select the action event ‘Send Template Message’.

In the setup, you will need to input the WhatsApp number, message template, and any variables such as customer name and delivery date. Map these fields using the data captured from the previous steps.

Click ‘Save and Send Test Request’ to send a test message. If successful, you’ll receive a confirmation message on WhatsApp, confirming the order details. This automates the process, saving time and enhancing customer communication.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate WhatsApp messages for specific products purchased in WooCommerce. By following these steps, you can enhance customer experience and streamline your order confirmation process.