How to Send Thank You Emails Automatically via SendGrid for Google Form Submissions Using Pabbly Connect

Learn how to automate sending thank you emails using Pabbly Connect, Google Forms, and SendGrid with this step-by-step tutorial. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send thank you emails automatically via SendGrid for Google Form submissions, you need to access Pabbly Connect. Start by searching for Pabbly.com Connect in your browser to reach the Pabbly Connect homepage. This platform is essential for integrating Google Forms with SendGrid.

Once on the homepage, you will see options to sign in or sign up for free. If you’re a new user, click on the ‘Sign Up Free’ button to create an account and explore the features with 100 free tasks each month. Existing users can simply sign in to start creating workflows.

2. Creating a Workflow in Pabbly Connect

After signing in to Pabbly Connect, you need to create a new workflow. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. You will then be prompted to select between the Beta and Classic workflow builders; choose the Beta version for a modern experience.

• Click on the ‘Create Workflow’ button.
• Name your workflow, for example, ‘Send Thank You Emails Automatically via SendGrid for Google Form Submissions.’
• Select the folder to save your workflow.

Once you’ve completed these steps, you will have successfully created a new workflow in Pabbly Connect. This is where you will set up the trigger and action for your automation process.

3. Setting Up the Trigger for Google Forms

To initiate the workflow, you need to set up a trigger in Pabbly Connect. Click on the ‘Add Trigger’ button and select Google Forms as your trigger application. Choose the event as ‘New Response Received’ to capture submissions from your Google Form.

After selecting the trigger, Pabbly Connect will provide you with a webhook URL. This URL needs to be copied and integrated into your Google Forms setup. In your Google Form, go to the responses section and link it to Google Sheets to store the submissions, ensuring all data is organized.

4. Connecting SendGrid to Send Thank You Emails

Now that you have your trigger set up, the next step is to connect SendGrid through Pabbly Connect. Add an action step and select SendGrid as your action application. Choose the event ‘Send Email’ to configure the email that will be sent automatically.

• Enter the API token from your SendGrid account.
• Map the email address from the Google Form submission as the recipient.
• Customize the email subject and body to include a thank you message.

Once you have completed these configurations, Pabbly Connect will automatically send a thank you email to the customer after each form submission, making your process efficient and streamlined.

5. Testing the Integration

After setting up the trigger and action, it’s crucial to test the integration to ensure everything is functioning correctly. Submit a test response through your Google Form and check if the email arrives in your inbox via SendGrid.

In the Pabbly Connect dashboard, you can view the logs and see if the response was captured successfully. If any errors occur, revisit your workflow settings to troubleshoot and adjust the configurations as needed. Testing helps confirm that your automation is working as intended.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending thank you emails via SendGrid for Google Form submissions. By following these steps, you can enhance customer engagement and streamline your communication process effectively.