How to Send Table Booking Confirmation Messages on WhatsApp Using Pabbly Connect

Learn how to automate sending table booking confirmation messages on WhatsApp for your restaurant using Pabbly Connect and Pabbly Connect in this detailed tutorial.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send table booking confirmation messages via WhatsApp, you need to access Pabbly Connect. This platform allows you to automate workflows between various applications like Pabbly Form Builder and WhatsApp. Start by visiting the Pabbly website and signing up for a free account.

Once logged in, navigate to the Pabbly Connect section. Here, you will create a new workflow that connects your Pabbly Form Builder to WhatsApp. This will enable automatic message sending whenever a new booking is made.

2. Creating a Workflow in Pabbly Connect

In this step, you will create a workflow to connect Pabbly Form Builder and WhatsApp. Click on the ‘Create Workflow’ button in Pabbly Connect. You can name this workflow something like ‘Table Booking Confirmation’ for easy identification. using Pabbly Connect

• Select ‘Pabbly Form Builder’ as the trigger app.
• Choose ‘New Form Submission’ as the trigger event.
• Click on ‘Save and Send Test Request’ to capture the response from Pabbly Form Builder.

After setting up the trigger, you will receive a webhook URL. This URL is essential as it allows Pabbly Form Builder to send the booking details to Pabbly Connect whenever a new form submission occurs.

3. Integrating Pabbly Form Builder with Pabbly Connect

Now, it’s time to integrate your Pabbly Form Builder with the webhook URL provided by Pabbly Connect. Go to your Pabbly Form Builder account and locate the form you created for table bookings.

• Click on the ‘Integrations’ tab within your form settings.
• Select ‘Webhook’ and paste the URL you copied from Pabbly Connect.
• Save the integration settings to finalize the connection.

With this integration, every time a customer fills out the booking form, their details will be sent directly to Pabbly Connect, facilitating the next steps in your automated workflow.

4. Sending WhatsApp Confirmations Using Pabbly Connect

After the integration is complete, the next step is to send the booking confirmation message via WhatsApp using Pabbly Connect. For this, you will need to set up an action event that connects to WhatsApp through Wati.

In the action window, select Wati and choose ‘Send Template Message’ as the action event. Connect your Wati account by entering the required API endpoint and access token. Map the WhatsApp number and message template parameters from the form submission data.

Once all parameters are set, click on ‘Save and Send Test Request’. This action will send a WhatsApp message to the customer confirming their table booking, utilizing the details captured from Pabbly Form Builder.

5. Conclusion: Automate Your Restaurant’s Booking Confirmations

In conclusion, using Pabbly Connect to automate sending table booking confirmation messages via WhatsApp is a straightforward process. By integrating Pabbly Form Builder with WhatsApp through Pabbly Connect and Wati, you can enhance customer experience and streamline your restaurant operations.

This automation not only saves time but also ensures that your customers receive timely confirmations, thereby improving service quality. Start using Pabbly Connect today to automate your restaurant’s communication processes effectively!